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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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October 16, 2023

Gina was excellent to work with. She went completely out of her way to get me a loaner when I had to leave my car for a long period of time due to a recall. More

by kristinadubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Executive Honda responded

Thank you, Kristina, for your business and this review. We're happy to hear that Gina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2023

Sean provided quality and quick service to my car. Overall extremely pleased with the service. More

by Sle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2023

Excellent service. Professional. Dedicated service reps who go out of their way to schedule your car and be certain the work is of high quality More

by BARBARA.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Executive Honda responded

Thank you so much, Barbara, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 15, 2023

Just say I’ll never go back Replaced wrong parts never responded to my complaint More

by vdeleone
Recommend Dealer
No
Employees Worked With
Oct 16, 2023 -

Executive Honda responded

This is very troubling to hear... I am trying to look up your most recent service to see what happened but I only see a Deleone from 2021 in our files for our Bodyshop. Please if you have a chance, reach out to me at (203)678-6520 or hockingj@executiveag.com it would be greatly appreciated. I would like to understand more of what happened and see if there was anything we can do to regain your trust. We strive for 100% Customer Satisfaction and I apologize we did not meet your expectations. Look forward to hearing from you. Jason Hocking - General Manager

October 13, 2023

This dealer has done a good job. I felt being informed about my vehicle condition and they always check with me first before any additional work is performed. Gina always goes above More

by Hui_li_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

October 12, 2023

Me and my family have bought a few vehicles from Executive Honda and have had them serviced there over the years. They have always been very fair and upfront with the sales and servicing of those v More

by JHALVERSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 12, 2023

Best dealer on east coast and courtesy also,they Always give honest advice also,that make the most sense!! More

by REARDON225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hocking,is always the best to all customers
Oct 13, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2023

Always happy with the service I receive. They are pleasant and very helpful. I have 2 Honda's. One bought there the other at another dealership. They never hesitate to help out with both More

by pbmcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 11, 2023

Great service and staff. Repaired issue caused be a local shop. Also gave me a loaner car until car was repaired. Thank you Executive Honda!! More

by daileyzanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianni
Oct 11, 2023 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that Gianni had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 10, 2023

I have worked with Gina past couple of years. Her services were awesome, no complaint at her. Thank you Gina More

by Ha Young Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Executive Honda responded

Ha Young, Thank you for taking the time to share your thoughts on working with Gina and our team. We're glad to hear we delivered such a great experience!

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