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Executive Honda - Service Center

Wallingford, CT

4.8
952 Reviews
Call Service Center (203) 872-9790

952 Reviews of Executive Honda - Service Center

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January 16, 2024

This was my first service visit and everything from scheduling to servicing went absolutely perfect! More

by scottfrankmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Scott, please let us know.

January 16, 2024

They are very professional and always provide us with wonderful service! I would highly recommend Sean and Executive Honda! More

by CAPLIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

January 16, 2024

Always kind and willing to explain every detail in a way that is easy to understand More

by GREGMORRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Greg, and it's great to hear about your excellent experience here at Executive Honda.

January 16, 2024

Very knowledgeable and sincere employee a true asset to the Honda dealership. He is an absolute asset. More

by Sabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2024

The best around. The best service Manager out their Attends to the customer . Love it will always be a customer More

by smadonna023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Ackerman
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Jan 17, 2024 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 17, 2024 -

smadonna023 responded

So happy to find a place that a Service Manager really cares about the customer. It's been a pleasure working with Mr. Chapman and team I'm a satisfied customer for sure!

January 16, 2024

I have known Sean through the dealership for a number of years now and he has always been fantastic! More

by ALLAN.GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean always meets your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 16, 2024

The Service is Good at times, needs to be more understanding. They Service my car all time. I'm Satisfied with the job they do, Thanks. More

by Swhaley045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2024

Great response when I called regarding multiple issues over multiple days, always keeping me in the loop. More

by GARYWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth Lopez
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Jan 17, 2024 -

Executive Honda responded

Gary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Shawn is the reason I keep coming back to executive honda. Always fast, honest and reliable. More

by azmbrzycka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

We are very happy to hear Sean provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

Great to deal with always great service and no long waiting to get stuff done More

by ehsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina and our team met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

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