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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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November 01, 2023

Love Honda service department. Customer service is excellent on all levels and makes the entire experience easy. Keep up the excellent work! I recommend your department all the tim More

by Kathy Neelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Executive Honda responded

Kathy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2023

My Experiences with executive Honda are nothing but stellar. They go out of their way to please their customers. I bought a new Honda CRV from them 5 years ago. I recently lost one of my key fobs b More

by Jimmbo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Executive Honda responded

James, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

November 01, 2023

Service was great, Genna explained everything and gave a cost estimate for the work to be done. More

by RRHAMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. Genna and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Jay Marin knew exactly what the problem was from my description. Executive Honda in Wallingford has an excellent service department. More

by KPAPEIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear Jay and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2023

Jason is such a great person to deal with when going to Executive Honda, every time. He listens to you and tries to help and resolve any problem you have. More

by SWMILANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Nusdeu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

October 30, 2023

The service was quick and excellent and the price was reasonable and it was a great experience More

by MFRASER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth Lopez
Oct 30, 2023 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 30, 2023

Excellent service. Professional, friendly and honest and I was out faster than expected. Happy with service More

by bskish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience!

October 30, 2023

Don’t have any issue with this dealership. Work well with me to schedule my appointment More

by LILLI3521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Honda responded

Lilli, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2023

Dealer did not provide a loaner even though I had bought 2 cars there. One of the cars had a factory recall and the appointment was set months before, they didn’t give me a ride home neither. The service ad More

by THUZINHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 30, 2023

Prompt service on a used vehicle that I recently purchased (2011 CRV) that had an open recall. Also friendly service rep. More

by papandrea
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with Sean and our team. We're glad to hear we delivered such a great experience! Congratulations on your new CRV!

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