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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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November 09, 2023

I was happy to be able to get our vehicle in for an appointment soon after the low oil light came on. More

by switalski.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. Sean and our team appreciate your business and hope to see you again soon!

November 07, 2023

Very accommodating Chris is wxcella t always takes care of any issue with our crvs More

by JRGPETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Executive Honda responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

November 07, 2023

Best communication from Gina regarding the service on my vehicle. Always prompt, explains things clearly & accurately More

by TANYCEPEREIRA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad Gina and the team were able to help, and we hope to see you again!

November 07, 2023

She is a great advisor Q honest lady and very helpful A pleasure to help More

by DAN.COOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Executive Honda responded

Thank you for your very kind review, Dan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

November 06, 2023

Sean is very professional and honest. He explains everything and is not pushy. Dealership is very clean and all employees are friendly. More

by DGERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2023

I was traveling from out of state and on a sat at noon, they were able to help get my Honda back on the road. So grateful for their help and wonderful customer support More

by bonniemcdermott81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bonnie, and don't hesitate to let us know if we can be of further assistance.

November 06, 2023

Esther is an above and beyond worker. She is always apologetic for any delays and tries to please all. I have no complaints since I’ve bought my car in 2012 EXCEPT for the price to repa More

by CAROLYN_M_CARLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther
Nov 06, 2023 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Carolyn, and we're happy to hear that Esther met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

November 06, 2023

service done on time as promised. Gina has been knowledgeable and helpful. So far so good! More

by torellob41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Executive Honda responded

Thank you for your very kind review. Gina and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

November 05, 2023

Making an appointment was easy. My car was taken in right on schedule and was done in a timely manner. More

by LVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2023

Everyone is always so helpful! The process is always quite easy, smooth, and painless. Very glad I continue to get my car serviced here. More

by ERICABAFUMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Erica, and we look forward to working with you again.

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