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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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December 06, 2023

I have alway dealt with professional and helpful staff whenever I have brought my SUV in for service. More

by Bpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Genna met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

December 03, 2023

The last time I was at Honda they told me I needed new rotors on one axle and file/repair on the other and quoted me over $1000. I went to my old mechanic and they said I only need front rotors and the ba More

by M.RIPOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Executive Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 01, 2023

Great service. It was easy to get a last minute appointment. Very friendly staff. Thank you. More

by juanmiguelcanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Executive Honda responded

Thank you, Juan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2023

Hi there, all Honda services are all right. jay Martin has serviceses good 👍beside his collegues . Honda dealer is my favorite place to fix my car. THNK YOU More

by Basidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

November 29, 2023

We have purchased nothing but Hondas since 1988. Sean has always been fair and helpful as we’ve needed him. We love our Hondas! More

by YAMMIE613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Executive Honda responded

It's great to hear that Sean has provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

November 27, 2023

The dealership was great to work with. They took care of all my problems. They are a caring dealer. More

by Antonucciharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Executive Honda responded

Thank you for your business and this review, Harry! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 27, 2023

The service advisor was very knowledgeable, professional in answering our questions. A pleasant experience. Thank you. More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Executive Honda responded

Sue, Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

November 26, 2023

Excellent service and timely. Explains what is needed to keep car running safely. Applies all discounts applicable for customers of record in a friendly no worry way. More

by srbascetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

November 25, 2023

I have purchased 2 new cars in the last 8 years and have always had them serviced at the dealership. My only criticism is the waiting times when having them serviced. No matter what is being done , the wait More

by rrb53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Executive Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 24, 2023

Excellent Service and communication. Always timely, estimates on work very accurate. 10/10 would recommend More

by Bsmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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