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Executive Honda - Service Center

Wallingford, CT

4.8
868 Reviews
Call Service Center (203) 872-9790

868 Reviews of Executive Honda - Service Center

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January 16, 2024

Entire facility of Executive Honda in Wallingford location was excellent, completely customer-driven. Each person was focused on their job but all projected what seemed to be dealership standards of More

by PMLACAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist 5 stars, another woman in Service dept. 5 stars, Lisa in service dept.5 stars., Alan Ackerman
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Jan 17, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

I appreciate the sales people and the maintenance department. I purchased two new vehicles from them. More

by CHEVYSAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 16, 2024

Shawn is the reason I keep coming back to executive honda. Always fast, honest and reliable. More

by azmbrzycka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

We are very happy to hear Sean provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

I was treated with respect and was very satisfied with the whole experience from start to finish More

by scdc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. Chris and our team appreciate your business and hope to see you again soon!

January 16, 2024

Great response when I called regarding multiple issues over multiple days, always keeping me in the loop. More

by GARYWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth Lopez
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Jan 17, 2024 -

Executive Honda responded

Gary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Service people are helpful and polite. They make you feel good about coming into the shop. More

by LEEANNE.WAMBOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ester
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Jan 17, 2024 -

Executive Honda responded

Leeanne, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 16, 2024

Great to deal with always great service and no long waiting to get stuff done More

by ehsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina and our team met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2024

Wallingford executive Honda has a great service, great staff special Jay M very friendly knowledge and excellent customer service. More

by KIET.TRIEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

January 14, 2024

Service was great. I was greeted immediately! And was attended to quickly too which was great! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon
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Jan 14, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 14, 2024

I had to bring the car back after I drove it 1 tenth of a mile to be redone. It was left over night without giving me a loner and I was 1300 miles from home. Honda America was even less help. The car only ha More

by rgnardini
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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