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Executive Honda - Service Center

Wallingford, CT

4.8
866 Reviews
Call Service Center (203) 872-9790

866 Reviews of Executive Honda - Service Center

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February 02, 2024

Always friendly and alway honest They are on time with appointments Service department is awesome More

by Lindad11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2024

Friendly, professional, good communication, efficient service I appreciate the value of being a regular customer More

by blondebass1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Marin
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Jul 03, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

February 01, 2024

Terrible service to a customer of years. Didn’t even honor the coupon that the dealer sent us. Wait for over two hours for a change of oil. More

by JORGEHRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Guerin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? If you would like to reach out direct please call Joe Chapman the Service Manager at (203)678-6521 so we can make this right.

February 01, 2024

Jay is professional, knowledgeable and attentive to the needs of his clients! He does his job very well and we are confident doing business with Jay. More

by MSMOMO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jay delivered such a great experience!

February 01, 2024

I have been a customer of Honda in Wallingford for years. I’m always quite happy with my dealings there. Xavier is my go to guy and he’s one of the very best More

by BRSAKI35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 30, 2024

Efficient Executive Honda always provides high level service and resolves my issues in a timely manner More

by DIANA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Marin
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Jul 03, 2024 -

Executive Honda responded

Thank you for your business and this review, Diana. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2024

Great dealership! Sincerely, This is the first place i feel comfortable taking my car to for service. They’re professional and trustworthy. More

by juncy175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 27, 2024

Exectutive Honda, did a great job. With fixing my 16' Civic, had a minor accident. Don was great with communication, the assessment and over seeing the repair. More

by Ty401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Proko
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Jan 29, 2024 -

Executive Honda responded

Thank you, Ty, for taking the time to share your thoughts on working with Don and our team. We're glad to hear we delivered such a great experience!

January 25, 2024

Very great service and friendly If I wanted to buy a car I'd go back to this dealership More

by Worthythor2815
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Roberts
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January 25, 2024

I have had 4 Hondas through the years, all purchased and serviced at Executive Honda. I have always been pleased with the service department. More

by JUDITH_A_GRABERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in service - always helpful *****
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Jan 27, 2024 -

Executive Honda responded

Thanks, Judith, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

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