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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews
Call Service Center (203) 872-9790

822 Reviews of Executive Honda - Service Center

Sort by
January 16, 2024

Great to deal with always great service and no long waiting to get stuff done More

by ehsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina and our team met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2024

Wallingford executive Honda has a great service, great staff special Jay M very friendly knowledge and excellent customer service. More

by KIET.TRIEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

January 14, 2024

Service was great. I was greeted immediately! And was attended to quickly too which was great! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon
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Jan 14, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 14, 2024

I had to bring the car back after I drove it 1 tenth of a mile to be redone. It was left over night without giving me a loner and I was 1300 miles from home. Honda America was even less help. The car only ha More

by rgnardini
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 14, 2024

Had my truck repaired in the body shop they did an excellent job I would recommend them More

by raygailloux.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman name
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Jan 15, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

I am always very pleased with the service at Executive Honda, My Accord is what you might call “ vintage”, and it has lasted so long and is in such excellent shape because the folks at Executive Honda pay More

by BHARRISON1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 14, 2024 -

BHARRISON1400 responded

I MUST add that I don't believe the service attendant who helped me during my past two visits was mentioned in the review. Her name is Esther Leon-Cazorla and she was marvelous! Thanks again Esther for all of your help.

January 09, 2024

I have owned Honda’s since 1999 and have always appreciated their excellent customer service across multiple states. Jay and Executive Honda have continued the great service in the decade I’ve owne More

by KRM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa at the cash out desk is always friendly and helpful.
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Jan 09, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear that Jay is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 08, 2024

Amazing customer service, thank you to everyone who assisted me. Great communication from start to end. More

by Cierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember names
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Jan 08, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Cierra, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 08, 2024

Everything went very well - the employee that waited on me was very pleasant and accommodating. More

by DIANE.FARYNIARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Executive Honda responded

Diane, Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2024

Gina Roberts, is a very knowledgeable person in the auto maintenance. department She is a very kind. And has a beautiful personality with the customers. It was a great pleasure dealing with her at the Hon More

by rafaelriverajr257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Executive Honda responded

Rafael, Thank you for the kind words for our service department! We look forward to sharing your compliments with Gina and don't hesitate to let us know if we can be of further assistance.

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