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Executive Honda - Service Center

Wallingford, CT

4.8
1,072 Reviews
Call Service Center (203) 872-9790

1,072 Reviews of Executive Honda - Service Center

Sort by
June 27, 2025

Can’t say enough about Sean excellent advisor I feel comfortable with him and keeps me informed. The reason we own 4 hondas More

by Whalers44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa the cashier very pleasant and has a smile on her face
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Jun 27, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 27, 2025

Sean and Executive are first class. Would recommend both to everyone I speak with often. More

by JADAMSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2025

Good experience. Gina was great and so was Joe Chapman . Great experience all around. Very happy with how things went. More

by Sundenvic800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chapman
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Jun 27, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

The service person walked me through the issues every step of the way including the technician taking a video of the area needing work. Great job More

by SMARROTTE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cruz
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Jun 27, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 27, 2025

HORRIBLE, UNPROFESSIONAL, would NEVER recommend and will NEVER purchase from Honda ever again in this lifetime. More

by KSMITH553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esther Leon-Cazorla
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Jul 02, 2025 -

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

June 26, 2025

Car was delivered with a faulty tire. Service said it was not dealer’s responsibility and billed me for the repair. More

by ARTHUR.BELANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Munrz
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Jun 29, 2025 -

Executive Honda responded

Arthur, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

June 26, 2025

Jay helped get me in on short notice and service was thorough and fast. Appreciate it! More

by Mikesevigny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

June 25, 2025

Executive Honda is the best. They are always helpful and get me in and out quickly when I am scheduled for service. More

by CATHY.THEIL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 24, 2025

Maintenance department is -efficient They are also pleasant to deal with. Nothing more to say More

by susan.erwin372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Executive Honda responded

Susan, thank you for choosing Executive Honda. Your feedback and rating are greatly appreciated. We're glad we were able to help, and we hope to see you again!

June 23, 2025

Good Afternoon, This far leasing has been a great experience but I haven't decided whether I'll purchase this vehicle, I may look into something else. However Honda is a dealership that I trust. More

by WBJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

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