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Executive Honda - Service Center

Wallingford, CT

4.8
864 Reviews

864 Reviews of Executive Honda - Service Center

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April 09, 2024

Always responsive when I need assistance. That's it! Estimates are fair and pricing for repairs responsible... More

by Cawelch826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genna Panaroni
Apr 09, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

April 06, 2024

Very good service and clean and on time . the staff is good and friendly thank you More

by JIM_MARTINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Oosten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Nusdeu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Albert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bilachie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Ackerman, Khaled Elmorsy
Apr 07, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jim, and we look forward to working with you again.

April 06, 2024

Had to bring my car back because something wasn't done right the first time. Job wasn't complete right the first time More

by deed16
Recommend Dealer
No
Employees Worked With
Ralph
Apr 09, 2024 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 05, 2024

Always honest, fair and dependable experience. Trust Sean's recommendations on all my service issues ?? More

by Cheryl B
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
Apr 06, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sean here at Executive Honda.

April 05, 2024

Great service every time. Have 2 Honda's. Always a pleasure to visit. Staff is excellent. More

by pbmcoop
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
Apr 06, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

It was great! !! I would highly recommend Executive Honda for all your CR-V maintains needs More

by BOUTSIE5
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genna Panaroni
Apr 06, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

April 04, 2024

My experience was welcoming when I arrived Salesman let me know that k will have a rental ready and everything went smooth More

by PERRYDARNELLE
Recommend Dealer
Yes
Apr 04, 2024 -

Executive Honda responded

Thank you, Perry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

April 04, 2024

Said my car was old gave a estimate over4000$ over car value wants to sell More

by Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 04, 2024

They were very good. The man who helped me explained what needed to be done to the car. More

by MISFIT0278
Recommend Dealer
Yes
Employees Worked With
Gianni Nunez
Apr 05, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gianni met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2024

Always attentive Very professional Extremely polite Jay has always been informative. As well as very professional. He's extremely polite. He's the only service person I call. More

by Kathleensaja
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Marin
Mar 16, 2024 -

Executive Honda responded

It has been a pleasure serving you, Kathleen. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

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