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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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April 23, 2024

Sean told me that the recall to be fixed would take at least 4 hours. It took a little longer to fix it and I had an oil change, and the front end Al lined. I will be back to get any work done. Very satis More

by Cupton32963
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
Apr 23, 2024 -

Cupton32963 responded

Excellent service and great people to work with . Sean kept me updated on progress on my vehicle. I will continue working with Executive Honda. Very satisfied 😊

Apr 23, 2024 -

Cupton32963 responded

😊👍🏼

Apr 23, 2024 -

Cupton32963 responded

I’m very happy with the service

Apr 24, 2024 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2024

Good service the wait wasn’t too long. Will be back for service on my car More

by amywashburn2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Honda responded

Amy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

April 20, 2024

Drive thru service and employees are Awesome! Very pleased as always, I will be back as always! More

by WAYMAR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

April 20, 2024

Best service every time - always in and out top notch quality / Jay rocks! Service team is great More

by saradiaz0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Honda responded

Thank you so much for your excellent service review! We are so glad that Sara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2024

They are all great no matter who I’ve dealt with. Always get me in and out as quickly as possible. They are always honest especially when I’m bringing in an older car as to what it needs and if it’s More

by MSKIKOWALSKI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 13, 2024

Always Fast courteous service, Very attentive dealership, service pricing is great... no complaints whats so ever More

by Ed.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Executive Honda responded

Thank you, Ed, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

April 11, 2024

Executive Honda service has taken very good care of my car - my most recent visit and for the last 17 years More

by COOLHANDLOUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaled Elmorsy
Apr 11, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 09, 2024

It is always easy to work with Sean He also is very friendly and courteous More

by ERBIC25
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
Apr 09, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean always meets your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

April 09, 2024

Always responsive when I need assistance. That's it! Estimates are fair and pricing for repairs responsible... More

by Cawelch826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genna Panaroni
Apr 09, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

April 06, 2024

Had to bring my car back because something wasn't done right the first time. Job wasn't complete right the first time More

by deed16
Recommend Dealer
No
Employees Worked With
Ralph
Apr 09, 2024 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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