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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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June 01, 2024

Every time I have to go to the service dept with one of our Hondas I am always treated Like a real person. Working with Sean is great. More

by Moher.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Executive Honda responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sean and our team, and we look forward to working with you again.

May 31, 2024

I always have a good experience while getting service on my 2017 CRV . Everyone at Executive is knowledgeable and friendly . More

by CindiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa at the Service Desk
Jun 01, 2024 -

Executive Honda responded

Cindi, Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2024

Mr. Guerin is a professional through and through. As a highly experienced and knowledgeable mechanic of many years, I trust his advice and recommendations with no doubt. And please know, all his technici More

by BOISSARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

Thank you for your loyal business! We appreciate your review and look forward to helping you with any questions or future vehicle needs. Thank you for continuously choosing Executive Honda.

May 28, 2024

Always courteous. No unnecessary work done. My car is always returned neat and clean to me. Thank you. More

by ELLENDOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2024

Much better than Schaller, and very trustworthy. Thankful for the level of service that I was provided. More

by KCOTE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

May 27, 2024

I always take my CR-V to Executive Honda for service - that are the best!? More

by jaydee3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2024

This has been a great a great experience all around. The sale with Ryan was competitive and painless. Dealing with Sean in customer service has been a pleasure. I have never been to a dealership with s More

by lcarabetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Honda responded

Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback!

May 26, 2024

I bring my 2016 Pilot to Executive Honda for all service. Gina Roberts is always outstanding, very knowledgeable and will go out of her way to help. I was leaving for a family vacation when my check engine l More

by TNATKIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2024

Unreliable, untrustworthy, exorbitant pricing. My car was assessed for a jarring noise, said to have a muffler issue, asking price >$2,000. It was fixed by another shop for $100. More

by ebc
Recommend Dealer
No
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Executive Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 24, 2024

What we customers value most is Honesty and Integrity and Chris has been very helpful and honest with my vehicle needs every time I have done repairs in my vehicle, he us a great asset to your dealership. More

by Guillermo Briceno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Honda responded

It's great to hear that Chris was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

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