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Executive Honda - Service Center

Wallingford, CT

4.8
885 Reviews

885 Reviews of Executive Honda - Service Center

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January 23, 2025

Genna is terrific, always helpful and accomodating. I appreciate the clear communication about the service my car receives, always useful. I am a happy customer!! More

by Cawelch826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Genna and the team met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 20, 2025

Excellent service from Sean as usual. Always a professional and is an excellent service advisor ! Thanks again Sean! More

by clairclon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sean delivered such a great experience!

January 18, 2025

Services have gotten to point where it’s become cheaper to go to roadside businesses for routine needs such as fluid changes, filter replacement, tire rotation, etc. It doesn’t require a dealer trained tec More

by PETERANDSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 17, 2025

Very accommodating, very honest and punctual. Car is always ready when it says it will be. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Executive Honda responded

Karen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

The sale of the vehicle went well although day of pick up was stressful. I was trying to look at the car for the first time in the dark, the computer system was not set up sucessfully and is still not set up More

by auntiec
Recommend Dealer
Yes
Employees Worked With
Briana Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 15, 2025

Great customer service I would tell a friend about this dealership has very clean bathroom !! More

by FCORSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

January 13, 2025

Professional and friendly. Clear explanations honest and straightforward. Sean is the reason i buy my cars there as the service dept is the most important part of a dealership. More

by Joan Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Executive Honda responded

Thank you, Joan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 13, 2025

We feel this dealership is trustworthy. It’s always easy to get our car in for service. More

by SCHOPP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

January 13, 2025

Always organized. Very polite service. Very professional. Very honest. Always accommodates my schedule. Will definitely return for service. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Executive Honda responded

Thank you, Karen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2025

Excellent customer service from Geena for the two recalls on the 2025 CRV Hybrid. Very pleased with the service department. More

by TROOPER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Genna met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

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