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Executive Honda - Service Center

Wallingford, CT

4.8
820 Reviews
Call Service Center (203) 872-9790

820 Reviews of Executive Honda - Service Center

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November 10, 2024

They provide great service at every visit. Knowledgeable, friendly staff. Waiting area is clean, comfortable, and pleasant. More

by L_PECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2024

I’ve bought 3 cars from executive Honda and bring all my cars there for service. I am a happy repeat customer and will keep coming back! More

by ALEXISM1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Executive Honda responded

Alexis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

Great customer service and overall very pleased with service completed on my vehicle. Appreciate how my representative , Genna checked in by phone or text until the issue was resolved. More

by MGRECO_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Genna and our team, and don't hesitate to let us know if we can be of further assistance.

November 09, 2024

I always get quick and efficient service here. They make sure that my car doesn't miss any of the services it idue for More

by didilella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2024

Over priced repair estimate, and $169 diagnostic charge was ridiculous. I repaired the matter myself following online instructions More

by PMADDEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean McMahon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2024

Always does his best to help me get the right services . Very professional and caring More

by JJJVANDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lis
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Nov 11, 2024 -

Executive Honda responded

JJ, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2024

The service was incredible! Genna was nice, informative and I appreciate how she always kept me updated on changes and what the current balance would be. I really appreciated th More

by Veronica Mathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Executive Honda responded

Veronica, Thank you for your very kind review. Genna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

November 04, 2024

Service was great. I don’t have an appointment and just came in, but was still treated well. More

by LUDSTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2024

1. Reliable 2. Professional 3. Efficient 4. Friendly 5. Responsive 6. Dedicated 7. Courteous 8. Trustworthy 9. K More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Executive Honda responded

Thank you, Lou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

November 03, 2024

A very good person, quiet and respectful. To the point and says it as it is. More

by AMIGOCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Cerna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chambrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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