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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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July 15, 2024

Been years with them. Best in customer satisfaction, highly recommended. They know how to get the job done More

by GIOVANNIVEGA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

July 15, 2024

I really like the Service Department very efficient and a Friendly Staff. I purchased my HRV from Dominick he was very Helpful and professional. More

by T2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new HRV! We will share your comments with Dominick and our team, and we look forward to working with you again.

July 15, 2024

Responsive. Knowledgeable. Good troubleshooter. Responds quickly when contacted. Helps me prioritize my repairs when needed. More

by Michael DeVito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Executive Honda responded

Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

July 14, 2024

Great experience. The guy that took care of me was very knowledgeable and helpful. Very kind. I appreciated his honesty. This was my first time coming to this Honda. More

by GALAXYMOVE011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad Jay was able to help, and we hope to see you again!

July 13, 2024

They were excellent any questions I had. They answered. They were fast courteous that’s why I travel so far to get to them. I trust them. They have a great team there. Thank you so much. More

by DIANEKENNY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Diane, It's great to hear that Jay was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

July 13, 2024

Genna is very friendly and she knows how to make a customer comfortable I trust her More

by ucradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear Genna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2024

Excellent service Quick turnaround time for my recall No problems noted and would definitely use again More

by MBCIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 12, 2024

I have always had good service at Executive Honda. My last service appointment was extremely professional, courteous, and efficient. A real pleasure! More

by PAMELACSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon
Jul 12, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2024

I made an appt for an oil change, early morning. We got there on time, but ended up waiting an hr & 1/2 which was extremely long for just an oil change. It's hard to have to wait for other cars that More

by SOZGA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 11, 2024

I basically only come here because of Gina. I bought my CR-V 7 years ago and have been coming to executive for its service pretty much ever since. Gina is the literal best. She is always up fro More

by abacchiocchi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Executive Honda responded

Thank you for your review and kind words for Gina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

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