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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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July 19, 2024

Consistently great service at Executive Honda. Smooth intake and the staff fully explained the service that was taking place. The waiting area was clean and the staff checking the customers out at More

by CYBERAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon-Cazorla
Jul 21, 2024 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2024

Fast service, staff was polite, quick to restock the waiting area with coffee, friendly employees More

by ohlweiler.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Executive Honda responded

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 18, 2024

They are very thorough in there inspection and allow you to decide wether to proceed with any recommendations More

by CHUCK_H_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Executive Honda responded

Thank you, Chuck, for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

July 17, 2024

Pleasant staff; surroundings. Major disappointment when told expensive work needed and independent garage says I do not. Most recent was being told car needed water pump and hos More

by DIANES9412
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Executive Honda responded

Diane, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 17, 2024

My experience is great, very trustworthy and reliable. Everyone is always nice. . Thank you so much More

by MARGARET.DEPTULA
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Executive Honda responded

It has been a pleasure serving you, Margaret. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

July 17, 2024

Front desk is always so helpful and gives me updates quickly. Prices are always reasonable. More

by MANDIROSE822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

July 16, 2024

Always prompt and honest service from your service department. Will only take my car here More

by ddefe
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 16, 2024

Very clean and helpful customer service and treat their customer very well. Also get you in for your appointment More

by ROBB00829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 15, 2024

They were very efficient and helpful, i was in and out very quickly. I will be back More

by jacglizzyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2024

Customer service is second to none. Always welcoming and give you the best service possible. Jay is a gentleman and a scholar. So glad I bought my Honda from there. My car always dealt More

by Chi-Town Kid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

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