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Executive Honda - Service Center

Wallingford, CT

4.8
859 Reviews
Call Service Center (203) 872-9790

859 Reviews of Executive Honda - Service Center

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September 17, 2024

So grateful, I haven't had any issues with any of the services I received from their dealership. More

by Tori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Executive Honda responded

Tori, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2024

The dealership is helpful but Jay is who I rely on for anything to do with my car. He always replies timely and tries to help me even with my difficult work schedule. More

by christineg64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jay and our team, and we look forward to working with you again.

September 15, 2024

Gina Roberts is my service rep, and she is always available to answer questions and schedule an appointment that fits my schedule. I have always received really good service for my 2006 Honda Civic More

by marialeveton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Executive Honda responded

Maria, Thanks for sharing about your experience with Executive Honda. Gina and our team appreciate your business and hope to see you again soon!

September 13, 2024

Christopher Guerin was amazing and very helpful ! !! Very pleasant attitude. Thank you for all the help. More

by Indzsocial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Executive Honda responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 13, 2024

Gina and all of the staff is wonderful. They are helpful and always give great service! More

by BGAGNON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina and our team met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2024

Competent and efficient with a very good customer care attitude. I will ask for him in the future. More

by G_LAMONTAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 11, 2024

Not giving a good service to customers compare to California, las Vegas and Texas deaership. A dealership which is not recommendable to friends and relatives. Not a friendly environment both sales an More

by fernandodbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 09, 2024

Always does a complete check of the vehicle and price is relevant to the service provided. More

by CHUCK_H_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Executive Honda responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

September 07, 2024

Great service. In and out in a reasonable time frame.Will be going back there for future oil changes More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Executive Honda responded

Thank you, Art! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

Very efficient staff. Only negative is after being a customer for 20 years, I have to ask for a loyalty discount for service. Records reflect all work performed at the dea More

by jimmchugh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Executive Honda responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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