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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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September 11, 2024

Not giving a good service to customers compare to California, las Vegas and Texas deaership. A dealership which is not recommendable to friends and relatives. Not a friendly environment both sales an More

by fernandodbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 09, 2024

Always does a complete check of the vehicle and price is relevant to the service provided. More

by CHUCK_H_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Executive Honda responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

September 07, 2024

Great service. In and out in a reasonable time frame.Will be going back there for future oil changes More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Executive Honda responded

Thank you, Art! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

Very efficient staff. Only negative is after being a customer for 20 years, I have to ask for a loyalty discount for service. Records reflect all work performed at the dea More

by jimmchugh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Executive Honda responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2024

It is easy to schedule an appointment and the service is efficient and well done. More

by lmangles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2024

They are the best and reliable:. . I will bring my car to this place every day More

by OBENGBRIGHT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Nusdeu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaled Elmorsy
Sep 06, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 05, 2024

Everyone in this Dealership from the Service Dept, Parts Dept, and Sales Dept. are Great. I’ve always dealt with Sean and Chris in service and they are terrific. I’m sure the others in Service are th More

by Moher.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chambrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Executive Honda responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 05, 2024

Gena is very professional, knowledgeable, personal, and patient. She has always given the best customer service possible. More

by Very satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Genna and our team here at Executive Honda. We appreciate your business and hope to see you again soon!

September 04, 2024

Excellent customer service, my svc advisor was very helpful and listened to my concerns. The mechanic also came out to listen to the noise I recorded on my phone. More

by Dahlmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon-Cazorla
Sep 04, 2024 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2024

I've used another Honda dealership (where I bought my car and Executive Honda. The other shop invariably told me how I needed to repair something else urgently which upon second opinion review turned out not More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

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