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Executive Honda - Service Center

Wallingford, CT

4.8
896 Reviews
Call Service Center (203) 872-9790

896 Reviews of Executive Honda - Service Center

Sort by
February 15, 2025

Great, fast service. Pleasant representatives. I have been with Honda for forty plus yesrs and I am very satisfied. More

by Frank Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2025

Sean provides excellent service every time we come in for service! He truly is an asset to the executive auto group. More

by clairclon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 14, 2025

Sean is professional and very thorough and polite. He listens to my concerns and takes immediate action. More

by BTIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Executive Honda responded

Thank you for the kind words for Sean and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 12, 2025

Sean explained service needed ahead of time. I did not realize that certain codes on my dashboard reference service needed. More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic (Sales) - 5 star
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Feb 12, 2025 -

Executive Honda responded

Thanks, Jane, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

February 11, 2025

Great service department. Responsive, friendly, helpful knowledgeable staff and decent prices offered at this dealership. More

by dsamore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 11, 2025

Great service department and recently bought a new car from for a second time. The staff is amazing. More

by Johndemetroii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Executive Honda responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 10, 2025

The repair charges are no longer economically feasible Also, use a paper mat for techs getting in and out of my car. More

by dszamier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 10, 2025

More issues than I expected with my old car. Service made sure it was fixed and kept me informed along the way. I am always happy with Executive. More

by PWLAW1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

February 09, 2025

Service staff are amazing. Keep you informed and make sure that you are always aware of what is happening with your vehicle. More

by lafhome115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Nunez
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Feb 09, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2025

Helpful and knowledgeable attendants, I feel comfortable leaving my car with them for my services More

by Victoriamarieouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Nunez
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Feb 07, 2025 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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