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Executive Honda - Service Center

Wallingford, CT

4.8
911 Reviews

911 Reviews of Executive Honda - Service Center

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March 05, 2025

The customer service is excellent. Work is done in a timely manner and the staff communicates what is happening with the repairs. More

by HADOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2025

Prompt service when I need an appointment. Friendly staff, was glad to get loaner vehicle More

by FMEMANUEL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianni
Mar 03, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

March 03, 2025

Great service. I always feel welcome and leave feeling more informed about my vehicle constantly More

by preferredghostbusta247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 27, 2025

My experiences with the service department have always been pleasant. Advisors have always accommodating easy to work with. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Executive Honda responded

Thank you for your business and this review, Dave. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2025

Lies from gena to provide a loaner. Gena is horrible communicating . Cold and short. Refused to answer my calls and text More

by bellalopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 26, 2025

Everything is very beautiful, I will recommend it to everyone who is personally knowledgeable and experienced. Thank you very much for everything. More

by ZEKAIOZTURKOGLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2025

She is understanding and very compassionate about your experience, love my service from this dealer. More

by Daniel coogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Daniel coogan responded

great dealer

Feb 25, 2025 -

Daniel coogan responded

she rocks!

Feb 25, 2025 -

Executive Honda responded

Thank you, Daniel, for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

February 25, 2025

Executive Honda fixed body damage to my 2022 Civic. The work done was flawless. I was completely satisfied with the work done. I’d take my vehicle to Executive for any future needs. More

by ssgtjkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Feb 25, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

February 22, 2025

Best in class for sales & service. We bring one of our Chevys here for service too. More

by New Jeep Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 19, 2025

Mr McMahon is always pleasant and will give you an honest assessment of the service your vehicle would need, and at a fair price. Worth it to bring your vehicle to the dealer to know it will be done right. More

by LPYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Executive Honda responded

We are very happy to hear that Sean provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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