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Executive Honda - Service Center

Wallingford, CT

4.8
972 Reviews

972 Reviews of Executive Honda - Service Center

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May 18, 2025

Very accommodating to my needs and willing to provide a rental for duration of repairs. Jenna would be in touch every few days on progress More

by WOJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

May 17, 2025

Always friendly and courteous service. Everything is explained in detail. My car is always worked on quickly More

by BEVALDO999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2025

Great guy, was very easy to work with. Did whatever needed to get the job done. Professional! More

by eltonwalters50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 15, 2025

We were very pleased with our entire experience. We were pleasantly greeted by Celeste who processed our paper work. We were also notified several times by Don who kept us updated as to the progress More

by CHECKS083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste and Don
May 15, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 14, 2025

Excellent customer service that is supportive of me as a person. Sean is very good at that and it is very much appreciated. More

by cher2
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
May 14, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 10, 2025

I am satisfied with the the service I received both by management and dealership, good. More

by RONJ785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haven't interacted with these individuals.
May 11, 2025 -

Executive Honda responded

Ron, thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 08, 2025

On time and excellent service Did recall work and analyzed other areas like battery etc More

by lnusdeu
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Guerin
May 08, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

May 07, 2025

Gina/Genna was super helpful and kind and assisted me with every aspect of my car 9 point inspection and repair. I had been to 2 other Honda dealers to get my remote start button fixed, and all of them r More

by camilolemos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

May 07, 2025

Very professional I was very pleased with service and the time they promised the car would be ready More

by Lizwhite2019crv
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Roberts
May 07, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2025

They were knowledgeable. They told me what I was getting done and they showed me a video of my car. Happy with the service. More

by amywashburn2424
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McMahon
May 05, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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