Envision Ford of Oxnard

Went in to get my car serviced and it was done promptly. I bought my vehicle from this dealership and have always had it serviced there out of trust. I bought my vehicle from this dealership and have always had it serviced there out of trust. More

Evan was amazing and always keeps me up to date on what’s happening with my Bronco. Coffee in customer lounge area was great way to give a positive experience to customers. happening with my Bronco. Coffee in customer lounge area was great way to give a positive experience to customers. More

Evan was very helpful and pro active in the status of my Bronco. Amanda was absolutely always there to help about anything including making the best coffee and always smiling. Overall I’m absolutely happy Bronco. Amanda was absolutely always there to help about anything including making the best coffee and always smiling. Overall I’m absolutely happy with the service done to my Bronco More

Johnny Montano was amazing. I tried since February 2024 to get the windshield update completed. They promised call backs that never came , always blamed Ford for not having the I tried since February 2024 to get the windshield update completed. They promised call backs that never came , always blamed Ford for not having the needed parts. I lost hope & gave up. Only when I got a second letter from Ford did I try calling again. Luckily Johnny answered my call , checked parts that they did have in stock , assigned said parts to my car & set an early appointment as it’s my only car & I needed to wait for it. He got it completed 30 minutes ahead of schedule. Unless you can work with Johnny Montano in service I would NOT recommend Envision Ford. Cliff McLaughlin More

1. Your online scheduling is ridiculous. I had no confirmation that my appt was confirmed. 2. I had to come in to schedule an appt to find out my appt placed online was scheduled. 3. After trying confirmation that my appt was confirmed. 2. I had to come in to schedule an appt to find out my appt placed online was scheduled. 3. After trying to schedule service online I've been receiving numerous texts trying to sell me a Flex which I already own and wanted service for. 4. My appt was scheduled for 7am with JC and he didn't get in until after 8AM. No apology, no acknowledgement. More

Great service and very good and convenient service and work ethic súper higher quality cars work ethic súper higher quality cars More

Prices are to high The labor cost is to expensive Hope you guys can lower the labor cost you guys can lower the labor cost More

The Ford team did the work with courtesy and quick and it looks like a good job! looks like a good job! More

Good Service highly will recommend Ford Service n very Quick See u on my next Service Thank you Quick See u on my next Service Thank you More

This service center is awful. No communication about my vehicle that had to be towed in, no available loaner even though we paid for the service and no information about a rental No communication about my vehicle that had to be towed in, no available loaner even though we paid for the service and no information about a rental allowance. In addition no one notified us about the severity of my vehicle’s mechanical issues, we had to reach out to them. The silence has been deafening. When we finally spoke with our service rep Albert he was rude, never apologized, blamed others for his lack of communication and failed to follow through. More