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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,191 Reviews

2,191 Reviews of Empire Toyota of Huntington - Service Center

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September 24, 2024

When I came to pick up my vehicle, there was a puddle of some unknown liquid on the top of the cargo compartment shade and the carpets, front and rear were damp under the mats. Most distressing was that my More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janine Leuthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Empire Toyota of Huntington responded

Hello, we appreciate you taking the time to rate our dealership and we are sorry to hear of your negative experience with our service department. Our guests' safety and satisfaction are our top priorities here at Empire Toyota of Huntington and we would like the opportunity to speak with you about your review. Please contact our Service Manager, Romeo Mejia, at (631)759-9176 or at romeom@eagny.com at your earliest convenience.

September 18, 2024

Visite este lugar hace 1 mes . . el trabajo es excelente las atenciones muy recomendadas gracias por su excelente trabajo.. More

by ELIASARCRUZBONILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Empire Toyota of Huntington responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

September 16, 2024

Good and efficient service at this location, I would come again. All the workers are kind. More

by NKHOKHAR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are glad that our team provided you with quality and efficient service and we look forward to continue providing you with our best care in your visits to come!

September 14, 2024

Michelle Manzo was on point, respectful and efficient. The super technician was #027004! He was proactive in test driving my vehicle based on my description. He also test drove with me just to assure me. More

by Fabian.jjgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car technician
Sep 16, 2024 -

Empire Toyota of Huntington responded

Fabian, Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs taken care of- quickly and efficiently. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 13, 2024

Very good service. ! They have the most quality service in the dealer. Recommend to customer in the area More

by romanjohan90
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Empire Toyota of Huntington responded

Thank you for your wonderful review and recommendation! We are happy to hear that our team provided you with 5-star service. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

September 12, 2024

Overall Great service. The service writer Keith Mckenna was very helpful and worked with my schedule. More

by mkwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are glad that Keith took exceptional care of you. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 06, 2024

Very happy with prompt service and updates on progress. Thank you to service techs and mechanics. More

by WESTYGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Empire Toyota of Huntington responded

Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 05, 2024

They provided fast and excellent service on my Dodge Charger! Walked in for an oil change and was met with people happy to help. More

by Jake Brief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Empire Toyota of Huntington responded

Jake, Thank you for sharing your positive experience with us! We are glad that our team got your Charger's needs taken care of- quickly and efficiently. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 03, 2024

Great, fast service and prompt scheduling. My Service Advisor Sunny was professional from beginning to end. More

by AGNYC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Empire Toyota of Huntington responded

Providing great and fast service is so important to us here at Empire Toyota of Huntington and we are glad that Sunny's efforts could meet your satisfaction! We are thrilled to know that he was professional from beginning to end. Please drive safely until we meet again!

September 02, 2024

I am not pleased my fender should not coming flying off while your on the highway and the danger of have kids in the car. The recall on that was to put screw and etc and fix it not let it fly off. It wa More

by YVONNE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your experience with us and bringing this to our attention. We are very sorry to hear of the experience you had on the highway. This is very troublesome to hear and we would like to speak to you. Please contact our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com. Thank you! "

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