Yeimy Pichardo

I need to take the time to emphasize what an amazing experience I endured with your locations staff. First and foremost no one wants to hear that there vehicle is undergoing a transmission failure and i experience I endured with your locations staff. First and foremost no one wants to hear that there vehicle is undergoing a transmission failure and is need of replacement. I must say every single time I called the business I was met with professional and courteous staff. I was always transferred in a timely manner and I would honestly state that 9 out of 10 calls I was able to speak directly to my advisor Keith Mckenna . The time line from the initial drop off, the assessment, warranty involvement and repair was much longer than anticipated, but completely out of the dealerships hands. The warranty company involvement delayed progression and the back order of my needed parts were another contributing factor. I say this to say the handling and communication of the entire experience was top tier. Keith was with me every step of the way with facts, answers for all my questions and he gave me complete confidence during the entire process. I never felt left out or wondering. I have never owned a newer vehicle, I have never purchased an outside warranty or had major repairs done before on a vehicle. The entire process was constant, consistent smooth communication and updates from day one to the last day at the dealership. I never doubted Keith, the team of mechanics or the customer service girls with delivering a message to Keith. This entire ordeal happened during Xmas week and during snow storms. Keith provided a rental vehicle and support the entire way, he even assisted me with the transport company I hired to pick up my truck and ship it back to my house in Virginia. I have worked in retail and customer service my entire life and could not have done a better job then your entire staff. You guys rock. My truck drives perfect and all issues were resolved. Thank you all sincerely for going above and beyond. More

Report | Print

Yeimy was very helpful and knowledgeable. Also, the wait time was great which is appreciated. Also, the wait time was great which is appreciated. More

by Awilkinson0 Verified Customer Verified Customer

Report | Print

always a good experience at Toyota of Huntington John in service was great very helpful and service done timely service was great very helpful and service done timely More

by RUDY.RUFER Verified Customer Verified Customer

Report | Print

Very happy with my 2020 Rav 4 LE Gas powered by a 203-hp 2.5L 4-cylinder engine, offering 27 City/35 Highway MPG for FWD and slightly less for AWD (27/34 MPG) 2.5L 4-cylinder engine, offering 27 City/35 Highway MPG for FWD and slightly less for AWD (27/34 MPG) More

by kimmyriss Verified Customer Verified Customer

Report | Print

Very clean facility and the staff is great fantastic service going over what service my car needed service going over what service my car needed More

by acjmejia Verified Customer Verified Customer

Report | Print

Excellent team all around. Yeimy is super helpful as always and its a pleasure visiting this service center. Yeimy is super helpful as always and its a pleasure visiting this service center. More

by nthakir Verified Customer Verified Customer

Report | Print

Always have a positive experience at this service center. Have been in and out within an hour and everyone has been delightful to work with Have been in and out within an hour and everyone has been delightful to work with More

Report | Print

always a great experience @ Huntington Toyota they always give great service and are very helpful with explanation of the service needed and get you out very quickly will always continue to get mya c always give great service and are very helpful with explanation of the service needed and get you out very quickly will always continue to get mya car serviced there thanks' Rudy Rufer More

Report | Print

I have a 2024 Corolla. I brought my car in for the 25,000-mile maintenance. They did a tire rotation and broke my car. After that, it started shaking at high speeds. There I brought my car in for the 25,000-mile maintenance. They did a tire rotation and broke my car. After that, it started shaking at high speeds. There was nothing wrong before. I brought it back a second time, and now they want me to pay to fix it. They said they fixed it, but it still shakes at high speeds. More

by ismail92dogan Verified Customer Verified Customer

Report | Print

Great treatment and service I would recommend the place to my friends thank you again to my friends thank you again More

by AJACKOFSKY Verified Customer Verified Customer

Report | Print