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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,150 Reviews
Call Service Center (631) 498-8302

2,150 Reviews of Empire Toyota of Huntington - Service Center

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July 22, 2024

The only person who was rude was some person behind a counter who couldn’t answer which door I should exit to get to where my car would be after service. He actually said “I have no idea, ask someone els More

by DTM23020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are sorry to hear of your negative experience. If you would like to discuss your concerns further, please contact our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com.

July 20, 2024

Routine maintenance and replacement part were completed much sooner than anticipated Short wait time Great customer service More

by IMANI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Empire Toyota of Huntington responded

IMANI, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

July 17, 2024

Easy and efficient service - was in and out of the dealership quickly and back on the road! More

by DANIEL.SCHRAFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Khan
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Jul 17, 2024 -

Empire Toyota of Huntington responded

We appreciate your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 16, 2024

Great customer care and consideration. Tech knew exactly what the problem was and fixed it quicker than expected. More

by ROB0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Mejia
Report | Print
Jul 17, 2024 -

Empire Toyota of Huntington responded

Thank you for your kind review! We are so glad that our team got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 12, 2024

The best customer service. They updated me on the service of my vehicle and made sure my car is running without any issues. More

by annamanarod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Empire Toyota of Huntington responded

Thank you four positive review. We are glad that our team provided you with top-notch service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 11, 2024

The sales manager and technicians take the time and care needed to analyze the problem or issue with your vehicle. More

by gfucalor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Empire Toyota of Huntington responded

Thank you for leaving us this positive review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they take the time and care needed. Please do not hesitate to let us know how we may be of further service to you.

July 10, 2024

No bull. Complimentary coffee. News 12 playing in the background. Car worked after an oil change. Congrats. It took an hour and a half to do a 10 minute oil More

by baldomoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Empire Toyota of Huntington responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were straight up with you. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 10, 2024

Great location, welcoming staff, clean and spacious lobby. Explained the process well and very accommodating. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Empire Toyota of Huntington responded

Kelly, Providing quality and efficient service is so important to us here at Empire Toyota of Huntington and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very accommodating. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 07, 2024

Service rep was very personable and knowledgeable. Got me in and out in a reasonable timeframe. More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Empire Toyota of Huntington responded

Brandy, Providing outstanding and quality service is so important to us here at Empire Toyota of Huntington and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very personable and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 07, 2024

Excellent work and service, Michelle really helped me to find a better deal for my car service! Thank you I will come back again! More

by Luis paredes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Empire Toyota of Huntington responded

Luis, We are grateful for you leaving Michelle this flawless review! We are thrilled to hear that Michelle took phenomenal care of you and could provide you with excellent and thorough service. We are pleased to know that she helped you find a del for your car service. We look forward to serving you again in the future when the time comes.

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