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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,202 Reviews

2,202 Reviews of Empire Toyota of Huntington - Service Center

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February 25, 2025

My experience was generally good and the folks at Empire Toyota Huntington were very helpful in getting me through the process of getting my vehicle More

by ckrazycool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Congratulations on your new vehicle and welcome to the- Empire Toyota of Huntington family. We are thrilled to hear that our entire team was able to find the perfect for you and your needs. We look forward to the next time we serve you again.

February 24, 2025

It was good, however I wish the representative had taken more time with me. It felt a little rushed. More

by isamargarrido1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Thank you for your honest review. We are delighted to hear that your experience wasn't as exceptional due to the fact that our rep wasn't giving you his full customer service your way during your visit and we do apologize for that. If you have concerns or questions please contact us at our dealership and ask for the Service Manager, Romeo Mejia at (631)759-9176 or Email: rmejia@eagny.com. Thank you for your time and patience.

February 23, 2025

So it started off that I brought my Land Rover Range Rover to the Land Rover dealership. They had my car for four weeks because my heat wasn’t working. They gave me a bill and they refused to take my ca More

by Donofrio7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Drago
Feb 24, 2025 -

Empire Toyota of Huntington responded

Dono, Thank you for taking the time to write this amazing review and feedback. We are thrilled to hear that our dealership was able to fix your solution on your vehicle. We understand that you have several of choices when going to dealership for repair, so thank you for choosing us- Empire Toyota of Huntington. Keith will be thrilled to hear you were pleased with his exceptional customer service throughout your visit at our dealership. If you should need anything, please feel free to contact us at our dealership. Safe travels!

February 21, 2025

William Bonilla was very professional and he went above and beyond, he said he would try to get my car ready within an hour and it was ready☺️ I am very satisfied with the service I got. More

by Daintybrown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are pleased to hear that William was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

February 20, 2025

I brought my car in on February 3 for service. Mayreli helped us when we came in and took all of our information. When the job was complete she called us into her office and explained that our c More

by Patti1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Empire Toyota of Huntington responded

Patti, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Mayreli will be so pleased to hear your very kind words, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

February 19, 2025

Assistant Service Manager Keith McKenna is one of the most hospitable employees at Empire Toyota of Huntington. He went above and beyond to ensure that my car was repaired accordingly and even offered a More

by Missj11701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Keith was able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

February 15, 2025

Very nice dealer, caring about your issues, Michelle Manzo guide me through the process, she was very helpful and pleasant , car was ready on time and I was called on my cell phone to pick up. Thank yo More

by Gulwing59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was exceptional from the beginning to end. Michelle will be thrilled to hear that you were also satisfied with her customer service in a timely manner, thank you! If there is anything else we can do for you please don't hesitate to all our dealership!

February 09, 2025

Quick and easy my Advisor May Ventura was very nice and accommodating. Overall, please with my experience and glad I chose to use Empire Toyota. More

by cody.brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Empire Toyota of Huntington responded

Cody, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! May will be glad to hear your very kind words, thank you. In the meantime, please let us know if there is anything we can do for you.

February 08, 2025

Efficient dealership. Easy to book appointments. Good communication with customers while waiting. I miss the days when they had bagels and cookies for customers More

by ghpigott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Empire Toyota of Huntington responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Although we didn't have the items you wanted we hope to see you again. We look forward to seeing you again when it is time for your next service.

February 06, 2025

Service to replace battery on the hybrid was completed. All my questions and concerns were answered. Keith M was great as an advisor. More

by DGUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Empire Toyota of Huntington responded

Thanks for letting us know our service team did a great job on servicing your battery! Making your service visits convenient and thorough are our top priorities. Keith will be thrilled to hear that you added him to your splendid review, thank you. We look forward to serving you again.

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