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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,160 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,160 Reviews of Empire Nissan of Bay Ridge

February 25, 2023

The dealership was very pleasant the salesman Riad Ademi was very helpful he made it his business to get me a car and that's a good salesman. More

by nush37frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RIAD Ademi
Mar 03, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are so glad that Riad took great care of you! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 09, 2023

Joseph Randazzo and David Rivera Jr were amazing! Best experience I’ve ever had and super stress free. It was Seamless from Start to finish!!! I will definitely be doing future business with them ag More

by Michelecuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Joe Randazzo
Feb 10, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review and recommendation! We are delighted that Joseph and David could provide you with a seamless and remarkable experience. It is our pleasure to assist you in any way possible. We look forward to an opportunity to work with you again in the future!

Feb 10, 2023 -

Michelecuc responded

I will definitely be a long time dedicated customer

February 09, 2023

Walked into Empire Nissan Bay Ridge and from my entrance to leaving the experience was the best I’ve had getting a car! David handled the whole transaction and I could not have asked for a more knowledgeabl More

by Jessica_R24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa and Mike , David Rivera Jr
Feb 09, 2023 -

Empire Nissan of Bay Ridge responded

Jessica, Thank you for taking the time to leave us this wonderful review! Providing a smooth, 5-star experience is always our goal, and we are glad that David's efforts could meet your satisfaction. He will be delighted to know that you deeply valued his assistance with your special purchase. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 08, 2023

Victor is always pleasant and helpful. He also listens to my concerns. I have been coming here since 2013 and have been treated with respect and courtesy. I recommend people for the experi More

by mssvt2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Feb 09, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for leaving Victor this positive review and recommendation! We are honored by your continued business, and we are so glad that he could consistently provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2023

From the moment I called Empire Bay Ridge Nissan & spoke with my salesperson Cory Arrington I was treated with transparency and honesty. That’s what made me leave Staten Island and come over the Verrazano More

by Natale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Arrington , Joe Randazzo
Feb 09, 2023 -

Empire Nissan of Bay Ridge responded

Natale, Thank you so much for your wonderful review! We are honored that you took the time to visit us, and we are so glad that Cory took great care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new 2023 Nissan SR Altima- on behalf of the entire team!

February 06, 2023

Victor is a great service manager, but the oil change is too expensive im going elsewhere. I want to see the Nissan points and breakfast come back. More

by Gp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
February 02, 2023

My experience was great. Mr. Rivera was professional, attentive to my needs, also expectations within a car, and met all my needs. Thumbs up to Mr. Rivera as a sales person. More

by Mfamania37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Feb 09, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are so glad that David took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

January 30, 2023

Lei was excellent. He was easy to work with and knowledgeable. Made the car buying experience efficient. More

by chefwerblin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Feb 03, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for leaving Lei this positive review! We are so glad that he could provide you with a smooth and efficient experience. It is our pleasure to assist you in anyway possible. Congratulations on your new vehicle!

January 27, 2023

It was great I came in Ali handled my paper work told me what my car needs to be done and told me my car would be done in perfect time same day More

by Algamusa92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
Feb 03, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are so glad that Ali took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2023

I have been using this dealership for over 20 years. Service is fare and comparable. I did maintenance service on my vehicle and a few other services to maintain my vehicles. Service advisors explains v More

by pumpers.grahams_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Victor Paredes.
Feb 03, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team consistently provides you with thorough and efficient service and that Victor made this experience with us no different. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Feb 06, 2023 -

pumpers.grahams_01 responded

Greetings Empire Nissan… there is an issue/manufacturer defective with the Nissan Altima headlights set on these 2015 series. Those headlights are very cloudy and they reduce the brightness making it difficult to navigate while driving at night. I was told it would be replaced without cost. I have paperwork from Nissan USA company of which I’ve given to this dealership/service advisor about two or three years ago. These headlamps is supposedly on back order; I have inquired on this situation at every visit, but nothing, no definite answers or resolution to date. I really don’t know what’s going on with this issue. Please advise when these headlight lamps will be available. I’m going to check with the Nissan USA Corporate for support and any updated information. Thank you. (2015 Nissan Altima owner) Millicent Atherly

Feb 12, 2023 -

pumpers.grahams_01 responded

Empire Nissan….thank you for taking the time to rectify the headlights issue on my 2015 Altima. The brightness is better than it was before. I can see some differences now and they would have to be kept cleaned to maintain their brightness onwards. Thank you.

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