Empire Nissan of Bay Ridge

I have a pleasnat experience with this salesperson Eric Ko, He is very honest, friendly and professional, he is very patient with me without any pressure and uneasy feeling. The transaction was very smooth Ko, He is very honest, friendly and professional, he is very patient with me without any pressure and uneasy feeling. The transaction was very smooth and straightforward, he spend time with me at the pick up and explain everything with me. This is my first purchase with Bay Ridge Nissan and I'm definiately recommand my friends and family to use their service! Thanks again Eric and great job! More

Eric Ko is a true car dealer (not your typical NON-CARING SALESMAN). he assisted me with all the questions i had and guided me in finding the right new car for my parents. He was able to accommodate me with SALESMAN). he assisted me with all the questions i had and guided me in finding the right new car for my parents. He was able to accommodate me with information that was direct and on task. Other dealerships treated me poorly. i was given the cold shoulder many times (koeppel nissan) only because i was searching for the appropriate car for my parents and NOT buying the car as soon as i walked into the dealership. Eric Ko understood my situation and was patient enough and very helpful in helping me locate the best car at the right price. All it took was a few days and we purchased a new 2011 Sentra 2.0S model. Thanks You Eric Ko. We can only wish more dealers respected new car buyers like myself as people and not as cash cows buying a product. More

I Beatriz Cuvas was looking to purchase a car through I Beatriz Cuvas was looking to purchase a car through diffrent dealers and wasnt happy with the results until I went to Bayridge Nissan and met with I Beatriz Cuvas was looking to purchase a car through diffrent dealers and wasnt happy with the results until I went to Bayridge Nissan and met with Jonathan Salom for the first time and show me cars that I would be intereted in and in my price range. iwas satisfied with the purchase of my car.I would definitly recommend anyone who is searching for a car to go to Bayridge Nissan as soon as you walk in the front desk were very polite an dmade you feel welcomed. Jonathan is a great sale Rep and regardless of my bad credit he never gave up until he got me an approval. More

I looked around for a used car at several different dealerships. Where ever i went it seemed like the salesman wanted me to look at something different then what I was looking for. Steve was very in dealerships. Where ever i went it seemed like the salesman wanted me to look at something different then what I was looking for. Steve was very instrumental in helping me find a car that I liked and felt comfortable in. He was extremely friendly and polite. I would definitely go back to him when purchasing a new vehicle. More

Very horrible experience overall I bought the 2011 Juke, came in on Friday paid cash downpayment and insurance fees at 9am car was in showroom, they didn't take it out until 2pm. They were supposed to detai came in on Friday paid cash downpayment and insurance fees at 9am car was in showroom, they didn't take it out until 2pm. They were supposed to detail it and give me add on they didn't, car was not picked up until 5:30pm with nothing done as promised lucky I got the plates. I was given an I owe you for the following week, the day of service I got a call from sales person stating parts are not there yet. the next day,one week later the fan belt caught fire, that's right on a brand new car!!! They sent me to Entreprise to get my car rental/loaner, I didnt have enough credit line on my card so I couldn't get the car they were paying for, they wouldn't offer me a car from the dealer. I called my sales person, he promised to look into it, no return call. I should have bought a Hyndai, or Kia. I would have gotten a better service. What a waste of money.......... More

I needed a truck for my family and initially the Armada was not one of my choices. However when I went to seee one in Bay Ridge Nissan I was impressed. While at Nissan I dealt with two very proffessional a was not one of my choices. However when I went to seee one in Bay Ridge Nissan I was impressed. While at Nissan I dealt with two very proffessional and friendly salesman and manager, Johnathon and Reggie. They were very helpful as to their knowledge of the vehicle. When I decided to purchase the car, Reggie bargained a fair price for the vehicle resulting in the purchase. My experience from the moment I walked into Nissan from the moment I left was extremely positive. I anticipate myself doing future business with Bay Ridge Nissan and would reccommend it to anyone...... John Chell 9314 Ridge Blvd Brooklyn NY. More

Came to trade in my 2010 standard altima that I had gotten here last year, for something a little bigger and fully loaded. It was time for an upgrade now that I got my beginner car out of the way. I gotten here last year, for something a little bigger and fully loaded. It was time for an upgrade now that I got my beginner car out of the way. I spoke with Andre, who had also sold me my first car. He is very friendly and helpful, and I will only go to him now. He spoke with Manny, who is also very helpful, and came up with a good price, apr, etc. Mitch in the finance dept broke everything down and made all the details of the loan very understandable. Everything went quickly and smoothly. I picked the car up a few days later, and I could not be happier with my new Rogue! More

I was greeted by a friendly staff upon my arrival. I then met with Mr. Emerson who was very friendly,professional and accommodating. He kept me abreast of whatever was going on. A few days after my purchase, met with Mr. Emerson who was very friendly,professional and accommodating. He kept me abreast of whatever was going on. A few days after my purchase, I had a few questions and concerns, I called him and was very pleased with the response. Overall my experience at Bay Ridge Nissan was a very pleasant one. More

Drove 2 1/2 hours sat for 5 hours and left thinking I got a good deal, signed paper work by manager and myself for the vehicle. Three days later was told that they could not sell me the vehicle because they a good deal, signed paper work by manager and myself for the vehicle. Three days later was told that they could not sell me the vehicle because they could not get the check engine light off. This was a lie, I found out that they sold the vehicle to some one else, even though I had a signed contract for this vehicle. They though they could just tell me the above and this would be the end of that, think again I will be contacting the owner again, along with the B.B.B. and opening an investigation, maybe even getting a lawyer involved for their fraud practices and breaking the signed contract which is binding. "I'm would not recommend this dealership to anyone for the above reason". More

I tried to buy a new car. They tried to screw me. People want to sell you everything for top money but not what you want to buy and not for the money you agreed on the first place. Be prepared, you have to want to sell you everything for top money but not what you want to buy and not for the money you agreed on the first place. Be prepared, you have to fight scam: salesperson-manager-financial officer. The best way is leaving before you opened a door. I am sorry I left a little later but still happy that I saved my money and got much better deal in NJ. More