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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,160 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,160 Reviews of Empire Nissan of Bay Ridge

May 06, 2023

It was great to work with Sasha Shartilov. He does his best to work with you and have you leave happy. More

by melissaharper4
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, Lei Wang
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Melissaharper4, We are thrilled to know that Sasha provided you with top-notch service! Thank you so much for your awesome 5-star rating. We look forward to the opportunity to work with you again!

May 06, 2023

Fast, courteous and efficient, Victor Paredes is the best service agent. Always get what he promises and he and Empire are the best. More

by aighead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Aighead, Thank you for taking your time to leave an insightful and positive review. We are so glad to know that Victor provided quick, efficient quality service. He will be proud to know he delivered top-notch service and added another happy client to the Empire team.

April 29, 2023

I love Nissan is the best car dealer I will send family and friends to More

by denisegilbert33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jones, Sasha Shartilov, David Rivera Jr, Tyler Rivera
May 04, 2023 -

Empire Nissan of Bay Ridge responded

Denise, Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service and we are honored by your willingness to refer us to others. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

All I can say is David Rivera, David Rivera, David Rivera, David Rivera. You'll understand once you ask for him. He is a must ! More

by britton3456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 29, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave David this 5-star rating! He will be honored to know how confident you are in his efforts. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

April 27, 2023

DJ was the very best salesman I ever worked with. Super professional and completely understood my needs. Got the car I wanted for the price I wanted. Couldn't be happier More

by peterdixon987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 29, 2023 -

Empire Nissan of Bay Ridge responded

Peterdixon987, Thank you for leaving DJ this wonderful review! We are so glad that he took great care of you and made your experience with us an all-around success. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 27, 2023

Worked with David Rivera. Had a great experience. Wouldn't go anywhere else. Your crazy if you do!!! Ask for him, you wont regret it! More

by peterdixon987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 29, 2023 -

Empire Nissan of Bay Ridge responded

Peterdixon987, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that David could provide you with a 5-star experience. He will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 24, 2023

Purchased a 3rd car from this dealership and they never fail me. DJ was amazing and the rest of the staff as well. This dealer is a must go too. Trust me, you wont be disappointed. More

by kevinheussler973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Kevin, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that DJ could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 24, 2023

David was knowledgeable, friendly, and helpful with getting my new pathfinder. He made the process a seamless one. More

by MZantout117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your wonderful review! We are so glad that David could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Nissan Pathfinder- on behalf of the entire team!

April 21, 2023

I'd recommend going with another dealership or shop. I've never left a bad review for a business, but I'm going to do so here. Long story short, we went in with two car keys, left with one broken one More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson
Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your comments with us. Were so sorry to hear of your concerns with the costs of the repairs. If you would like to discuss further, please contact Carmine Pannella at 347-309-4016 or at cpannella@eagny.com at your earliest convenience. Thank you!

Apr 24, 2023 -

JL responded

Hello - Thank you. The email address cpannella@eagny.com bounced back for me. Can you please send an update email address from Carmine?

Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

My apologies cpennella@eagny.com Yes Carmine Pennella our Service Manager. Thank you

Apr 24, 2023 -

JL responded

This email address also bounced.

Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

I don't know what's going on with our system I'm very sorry. Please email me directly at asmith@eagny.com

April 18, 2023

AJ Dellacroce was amazing! My situation was a difficult one and he handled it with patience, experience and professionalism. From beginning to end, my experience with AJ was fa More

by Meri1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aniello "AJ" Dellacroce
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are so glad that AJ took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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