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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,157 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,157 Reviews of Empire Nissan of Bay Ridge

May 15, 2023

The inventory is varies and a lot of the cars have low milage. The dealer I dealt with didn't like much back and had a hard time answering the questions I asked . Was left in his office various times to More

by msatt24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Martin, Nasr Mohamed
May 15, 2023

Bate and switch. I saw the price of a Nissan Rogue online for $13K, I sent a message to the Empire team. They texted back and confirmed the pricing and set an appoint More

by hem36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Cruz
May 17, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for your feedback. We do apologize for the miscommunication on the price of the Nissan Rogue. If you would like to discuss further, please contact our general manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. Thank you!

May 11, 2023

The work and the service of Victor Paredes were excellent. However, Your prices are way too expensive for me. I've cut my service visits to 1 per year. It's the most I can afford. More

by Lucky Dog
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
May 09, 2023

Very helpful and great service. DJ is great. All questions and concerns answered. He took his time to show the cars . More

by Michelleka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martin, David Rivera Jr, Michael Radice
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Michelleka, Thank you so much for your positive review! We are thrilled to know that DJ provided you with top-notch service ! He will be delighted to know you enjoyed your time with us. We look forward to the opportunity to serve you again.

May 09, 2023

Honesty and you can trust. The sales man yousef is helpful and very knowledge. I will recommend to see yousef. More

by Saidben18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Saidben18, Thank you so much for your 5-star review. We strive in providing our customers with the best customer service possible to ensure the trust and care we all look for when it comes to the safety of our vehicles. Please don’t hesitate to let us know if we may be of further assistance to you in the future. We hope to see you again when the time comes for your next service.

May 08, 2023

Walked into this dealership and had the pleasure to work with David R. He met all my expectations and my family and I were extremely happy. I recommend shopping here and working with him. More

by cantasanot314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Cantasanot314, We are thrilled to know that David provided you with top-notch service! Thank you so much for your awesome 5-star rating. We look forward to the opportunity to work with you again!

May 08, 2023

Great staff and clean environment. Quick and professional service. Will definitely came back there again. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, Gary Shaulov
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Joe, We want to thank you for taking the time to share your 5-star experience you had with us at Empire Nissan! Your safety and satisfaction are of the utmost importance to us and look forward to an opportunity to work with you again.

May 06, 2023

Fast, courteous and efficient, Victor Paredes is the best service agent. Always get what he promises and he and Empire are the best. More

by aighead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Aighead, Thank you for taking your time to leave an insightful and positive review. We are so glad to know that Victor provided quick, efficient quality service. He will be proud to know he delivered top-notch service and added another happy client to the Empire team.

May 06, 2023

It was great to work with Sasha Shartilov. He does his best to work with you and have you leave happy. More

by melissaharper4
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, Lei Wang
May 11, 2023 -

Empire Nissan of Bay Ridge responded

Melissaharper4, We are thrilled to know that Sasha provided you with top-notch service! Thank you so much for your awesome 5-star rating. We look forward to the opportunity to work with you again!

April 29, 2023

I love Nissan is the best car dealer I will send family and friends to More

by denisegilbert33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jones, Sasha Shartilov, David Rivera Jr, Tyler Rivera
May 04, 2023 -

Empire Nissan of Bay Ridge responded

Denise, Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service and we are honored by your willingness to refer us to others. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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