Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elmhurst Ford
Bensenville, IL
508 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish.
From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 508 reviews
January 17, 2026
Good customer service Bad tech maintenance service practices and performance misguiding troubleshooting representation that puts Good people that are vulnerable situation on a worse situation without practices and performance misguiding troubleshooting representation that puts Good people that are vulnerable situation on a worse situation without there vehicle or resourses. More
by Car dealer
Verified CustomerEmployees Worked With
Randy Holder
January 13, 2026
Nick was a great salesman and he did an awesome job training me on the vehicle and making sure I knew all the features. he then sent me a nice thank you card a few days later. training me on the vehicle and making sure I knew all the features. he then sent me a nice thank you card a few days later. More
by KEN@DOORWAYZ.COM
January 12, 2026
I have bought cars here in the past. The last two were with Nick when there is a third it will Also be with Nick. The last two were with Nick when there is a third it will Also be with Nick. More
by cjans3
January 05, 2026
Nick was wonderful! Everyone I had an interaction with was very professional, kind and efficient Everyone I had an interaction with was very professional, kind and efficient More
by JCRISCI162
December 22, 2025
We did like the sales Person Nick, he was very calm and collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my friends and family. Thanks. Have a blessed holidays. More
by elenacorona98
Employees Worked With
December 10, 2025
Car taken in twice, first time gave up and returned without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on phone and hung up on when trying to reschedule. More
by novaskosha
December 05, 2025
Fast, efficient, kind, hard working easy to work with. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. More
by ask
Employees Worked With
Other Employees :
Dave Roesch
December 05, 2025
Professional and good listeners. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. More
by Love Ford
December 05, 2025
Made appointment. for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Mon for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Monday. I had called sevaral times and never got a call back. Very Poor on communication. More
by lance_mcse
Employees Worked With
