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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,343 Reviews

3,343 Reviews of Elder Ford of Tampa - Service Center

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January 22, 2025

It is a good Dealer, they have the resources and the staff with a high level of humanity More

by Julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I have been a customer of Elder ford for years; everything from purchasing cars, body work, mechanical issues, warranty work, and routine service. They always treat me with courtesy and respect. My More

by Peter Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
January 19, 2025

Have not had any service there BUT can not receive a return call from your fiancé dept have 1 ? to ask on my contract what it is .Have called 4 time left message . Next More

by BTANNER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 18, 2025

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Very satisfied with this location. The last 4 vehicles me and my wife purchased has been here. Doing business at this location has always been a pleasure. Most concerns are usually tak More

by jppaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 15, 2025

Everyone was so helpful when I had several issues with my car. Excellent service and great staff. More

by Janetlynrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio “Reese” Canton, Danny Billiot, and Darnell.
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2025

Always a great experience. Knows what we want and how to make the deal. Flexible More

by ashley_litz
Recommend Dealer
Yes
Employees Worked With
Ayman
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Rather than just repairing the issue they found more things wrong with my steering that wasn’t an issue when I brought it in and now since picking it up the engine light keeps coming back on and the ste More

by globzun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 13, 2025

Everyone very polite and knowledgeable Fast service, thanks to all parts and service employees. Thank you BJ More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Luce, excellent parts employee
Jan 15, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2025

It is alway a pleasure to have service at Elder Ford. Staff is friendly and service is completed in a timely matter. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Elder Ford of Tampa responded

Hi Steve, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 15, 2025 -

Elder Ford of Tampa responded

Hi Steve, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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