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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,446 Reviews

3,446 Reviews of Elder Ford of Tampa - Service Center

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April 23, 2025

Elder Ford of Tampa great service great people quick to serve all your needs and very helpful for the questions you might have they get your car in and out in a great timely effort so if you need great ser More

by newguysanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
April 20, 2025

Took my truck in for service everyone was super helpful and I did not have to wait long to get my vehicle back. More

by jriscinto
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 22, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 19, 2025

It was the easiest buying experience Will definitely buy from elder ford and Jake again. This is my 5th car from elder More

by Theberrie
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 21, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 19, 2025

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 17, 2025

My Car came back with dead battery. Car tag# 602 note: needs a jump box. No issues before. Some one in the service department drained the battery. No one wants to take the responsibili More

by dunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Elder Ford of Tampa responded

Hi Dunna, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 17, 2025

Everyone is helpful and accommodating. The process from buying a vehicle and go in for service is smooth. If you ever have an issue they will be helpful and make sure you are happy at the More

by Anthony.altieri85
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perez
Apr 19, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 15, 2025

Great! Very friendly and helpful ready to help as much as possible. Thank you! Very friendly, knowledgeable and helpful ready to help as much as possible. T More

by jenmgonza3335
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

April 15, 2025

The service was quick and and the customer service was to perfection thanks for the good work More

by BALDHEAD424242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Safe travels!

April 15, 2025

Sales man was a lier Sales guys were typical lying car salesman. Then you send me an email with very confusing language regarding an oil change I paid for or something, so I made an appointment, drove fro More

by LOG.LAPACE
Recommend Dealer
No
Employees Worked With
You guys are schemes
Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 15, 2025

Mr. Trespalacios always provides great communication and customer service. He takes really good care if all our vehicles. More

by RVAELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

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