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Elder Ford of Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.4
6,410 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,410 reviews

March 24, 2025

Excellent service, Zaire was fantastic in helping us purchase our new F-150. Told them a price and they made it work for us. Highly recommend. More

by Xep13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaire Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

March 23, 2025

He did not honor my recall on my car and still not fix I disappointed More

by mamakatie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 23, 2025

My sales experience with this dealership was very poor. I bought a maverick around sept 20,2024 More

by joetran98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitchell Pavelko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

joetran98 responded

I bought a Ford Maverick on 9/20/2024 at Elder Ford. My salesperson was Ernesto Ricardo. After the sale is finalized I was told by the finance specialist who did the paper work for me to get my Maverick certified at a local DMV. I never experienced this before and I have bought several new cars in my life. So I asked my sales person Ernesto to go with me to the DMV ; at that time it was 4pm and Ernesto said he could not go with me even though he told me he's off work at 6pm that day and he seems to have nothing to do at the moment. He said he is obligated to fill my Maverick with a full tank of gas so he and I drove to a gas station nearby. He did not know how to open the gas tank cap on my new vehicle so he casually try to crank the cap open with one of his keys in his pocket. I stopped him as I didn't want to damage my gas tank cap. We eventually found the correct way to open the gas tank cap inside the truck cockpit. Ernesto did not teach me how to operate the truck ie all the buttons inside the truck etc especially the infotainment screen with different functions. I had to remind him to do it. I felt as if after the sale they didn't care about me anymore and left me orphaned. Atter almost one month I contacted the dealer to check if they had submit my registration paperwork to DMV and I had a hard time contacting them by phone because they put me on hold almost forever without answering the phone. It seems the dealership is vacant as they put caller on hold forever. Cheyenne Lightfoot was helpful to me, she reply my texts and help me with my needs ie getting the temporary plate to me among other things so I would like to give her good rating. I would be on extra guard if I have to deal with this dealership again. I certainly will not recommend this dealership to my friend and family.

Mar 23, 2025 -

joetran98 responded

I bought a Ford Maverick on 9/20/2024 at Elder Ford. My salesperson was Ernesto Ricardo. After the sale is finalized I was told by the finance specialist who did the paper work for me to get my Maverick certified at a local DMV. I never experienced this before and I have bought several new cars in my life. So I asked my sales person Ernesto to go with me to the DMV ; at that time it was 4pm and Ernesto said he could not go with me even though he told me he's off work at 6pm that day and he seems to have nothing to do at the moment. He said he is obligated to fill my Maverick with a full tank of gas so he and I drove to a gas station nearby. He did not know how to open the gas tank cap on my new vehicle so he casually try to crank the cap open with one of his keys in his pocket. I stopped him as I didn't want to damage my gas tank cap. We eventually found the correct way to open the gas tank cap inside the truck cockpit. Ernesto did not teach me how to operate the truck ie all the buttons inside the truck etc especially the infotainment screen with different functions. I had to remind him to do it. I felt as if after the sale they didn't care about me anymore and left me orphaned. Atter almost one month I contacted the dealer to check if they had submit my registration paperwork to DMV and I had a hard time contacting them by phone because they put me on hold almost forever without answering the phone. It seems the dealership is vacant as they put caller on hold forever. Cheyenne Lightfoot was helpful to me, she reply my texts and help me with my needs ie getting the temporary plate to me among other things so I would like to give her good rating. I would be on extra guard if I have to deal with this dealership again. I certainly will not recommend this dealership to my friend and family.

March 22, 2025

Michael was very helpful and knowledgeable about the issues I had with my vehicle. Turnaround time was quicker than initially expected. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hello Ann, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Excellent experience! Will, Ali and Omar were great! I really had a seamless experience purchasing my new vehicle! More

by CHRISJHUNT7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Great service, Nick Davis help us to find the best deal and the car we wanted, was patient and knowledgeable explaining clearly all the car features and the process details More

by yohanlis24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Davis
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Quick and easy process to get in and find exactly what I was looking for without all the extra xx More

by keviinbraasch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

For us everything was excellent, For us everything was excellent, very professional, friendly and respectful treatment, excellent staff and also fluent languages ??which makes the whole process easier. More

by Yaumirypernas
Recommend Dealer
Yes
Employees Worked With
Nestor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Cruz
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

I just bought a new Ford maverick pick up truck from William Leimbach And sales manager, Anthony Serrano. I am very happy with my purchase and the support I received from William and Anthony. More

by jwbenning1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUSTIN FIGUEROA
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Johany is always top notch. . He is thorough, and helpful in every way. He keeps my vehicles in great shape. More

by RSTKJT
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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