
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Buyer beware on any warranty offer by Elder Ford. I recently purchased a used 2021 Atlas with 21k miles. Elder Ford offered a Ford Blue Certified Warranty with comprehensive coverage on anything for I recently purchased a used 2021 Atlas with 21k miles. Elder Ford offered a Ford Blue Certified Warranty with comprehensive coverage on anything for the first 30 days. After about a week I noticed the brakes were very squeaky when they were cold. The car was garage kept and it had nothing to do with morning moisture. After 4 visits they would not do the right thing and replace the pads/rotors on a $30k SUV. 1st service appointment they didn’t take my wife serious and said she was riding her brakes too much (degrading and not accurate). 2nd service visit I took the car in and the technician recommended replacing the rotors and pads. The Elder Ford Warranty department said we had to add anti squeak compound and scuffed up the brake pads. This was done and the noise went away only for 1 week. 3rd visit was on a Saturday and they couldn’t work on it since the warranty department wasn’t in. 4th visit since parts are not out of spec they wouldn’t do anything else except scuff the pads more. This experience has shown me that Elder Ford does not back up their warranty. I will definitely spread this message to my thousands of social media followers and my auto blog. I hope I can spare someone wasting their time like I did with Elder Ford. There are many dealership in Tampa (especially Ford) many better options to choose from. More
Service was great finance guy was the best part about visit customer service was great as well visit customer service was great as well More
Worst buying experience I've had in 20+ vehicle purchases. Bait and switch tactics with vehicle add ons, dishonest sales people, incompetent finance manager who changed numbers on finance docs, re purchases. Bait and switch tactics with vehicle add ons, dishonest sales people, incompetent finance manager who changed numbers on finance docs, required us to re-sign all contract documents, still sent to us 6 times of incorrect documents before they were fully corrected and signable. Insulted us, yelled at us over phone, threatened us ..... the list goes on. Unbelievable they're still in business. More
Very helpful and understood what we wanted in a vehicle. We are very happy with our purchase. We are very happy with our purchase. More
My first visit with the Service Department was a great experience. I will use Elder Ford for future vehicle service. experience. I will use Elder Ford for future vehicle service. More
Great service, very informative kept me updated on the status with no surprises Really appreciate him hes a great example of great service person status with no surprises Really appreciate him hes a great example of great service person More
Great service with a smile in their faces Employees that listen to my concern and fix it right the first time listen to my concern and fix it right the first time More
Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More
Mr Cruz and Mr funk for both excellent! Kudos to Elder Ford for hiring great employees! Kudos to Elder Ford for hiring great employees! More
Fantastic dealership. Had a good business experience with Jake and Brooksye. Overall great experience buying my new F150!!!! Had a good business experience with Jake and Brooksye. Overall great experience buying my new F150!!!! More