Elder Ford of Tampa

Where most times workmanship is missing and where I assume mechanics are certified in their specialty areas. I have to believe it’s just individual negligence on the part of the worker but to the credi assume mechanics are certified in their specialty areas. I have to believe it’s just individual negligence on the part of the worker but to the credit of Elder Ford they always seem to make it right and I have been a long time at that Ford dealership long before they had it Elder that is I have been buying trucks from Ernie hair and doing maintenance regularly for 45 years plus Bob mull More

Dealer has a large inventory to meet anyone's demand. Sales rep and finance specialist did not waste time trying to oversell anything and focused on meeting are needs and wants. Highly recommend anyone t Sales rep and finance specialist did not waste time trying to oversell anything and focused on meeting are needs and wants. Highly recommend anyone to buy a new Ford from this dealer. More

Very disappointed in the service department . made appointment several days in advance . Dropped vehicle off 830am on Wendesday . Took until Tuesday morning to tell me that the warning light wa made appointment several days in advance . Dropped vehicle off 830am on Wendesday . Took until Tuesday morning to tell me that the warning light was not of any consequence and my other issue probably was not going to be a warranty item ( but they didn’t know exactly what the problem was ?) 2 days later after asking the dealership to discover and fix the issue nothing is been accomplished . Impossible to talk to any person at the actual service department and communication is lacking . Seems to be a corporate level process , not any individual employee . Extremely unhappy with the experience More

Fast fair and responsive Completed the work as described and on time and wasn't friendly and on time and wasn't friendly More

Everyone is super friendly before you buy the car. Rep said, I'll call you tomorrow to see how's everything doing. I called back 2 days later after not getting a call. Then got the run around cause I Rep said, I'll call you tomorrow to see how's everything doing. I called back 2 days later after not getting a call. Then got the run around cause I asked the dreaded question about the Ford Blue Advantage Return Policy More

The service was on time and quick. I loved the mobile service which was recommended to me by the staff after I setup an in shop visit at first. Would highy recommended the service to a I loved the mobile service which was recommended to me by the staff after I setup an in shop visit at first. Would highy recommended the service to anyone. More

Found the vehicle i wanted and decided I was going to buy, we agreed on numbers. After that, they wouldn't let me use my own financing. reluctantly, they talked me into using their financing. I firmly to buy, we agreed on numbers. After that, they wouldn't let me use my own financing. reluctantly, they talked me into using their financing. I firmly told them only if they can match the interest rate that I was already approved for by my credit union. they promised they would and of course when i got back to finance i asked what my rate was. and of course it was higher. That was a lot of trouble and a terrible experience/battle. 3-4 weeks after i bought the car, they called me and said my interest rate changed again!!!! I was furious. they tried to change number around to account for it, but i find out that they shorted paying off my trade in by over $700. I am still dealing with this! what a horrible experience all the way around. Salesman was pretty good, but besides that the worst experience I've ever had. More