
Earnhardt Toyota
Mesa, AZ
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1,563 Reviews of Earnhardt Toyota
I am sorry I ever went to this dealer. The worst dealer I ever dealt with. Paid $2300 in Upsales, so called updated alarm ( already had factory alarm installed), paint protection, (Toyota has superior paint) ever dealt with. Paid $2300 in Upsales, so called updated alarm ( already had factory alarm installed), paint protection, (Toyota has superior paint) and window tint (already had factory installed tint on rear ,side and side passenger windows. Sales person charged me again for the alarm and paint protection to make it look as if I got more for trade in.In other words, I wanted $2000 more for trade than they offered,they agreed to give me $2000 more but double billed me for paint protection and alarm. I discovered the overcharge when I got home. It took 2 more trips to get the over charge removed. They tried to say that was just another way of billing. To me that was pure deception as they never told me what they were doing. THIS WAS PURE BULL More
The reason for my rating is that I had a coupon for tire rotation and when I presented it I found it was for "balance & rotation" so not accepted for rotation. I felt the coupon was not truthful. rotation and when I presented it I found it was for "balance & rotation" so not accepted for rotation. I felt the coupon was not truthful. More
The staff was very friendly and took their time helping me and making everything go smoothly. Will be going back to future car purchases. I will recommend all friends and family members who are in need of me and making everything go smoothly. Will be going back to future car purchases. I will recommend all friends and family members who are in need of a new car. More
staff in this site were so pleasing and comfortable to deal with. they will discuss options with you and will tell you what really is going on with your car and the sort of things that needs to be done. Y deal with. they will discuss options with you and will tell you what really is going on with your car and the sort of things that needs to be done. You have the choice, and when they do it, they do it real, no hidden charges unlike other dealers who will charge you immediately without knowing what has been done. More
We really enjoyed working with Nigel while purchasing our Toyota Matrix. Nigel is knowledgeable, honest, friendly and unpretentious. He is definitely not your typical car salesman! Our experience at Earnh Toyota Matrix. Nigel is knowledgeable, honest, friendly and unpretentious. He is definitely not your typical car salesman! Our experience at Earnhardt Toyota was very pleasant and we will tell all of our friends to call Nigel if they are in the market for a Toyota. Thanks so much for the great service! More
Working with Nigel was a very pleasant and informative experience. He was extremely knowledgeable about the prius I purchased and worked hard to get me the best possible deal. I am very pleased with both experience. He was extremely knowledgeable about the prius I purchased and worked hard to get me the best possible deal. I am very pleased with both the car and the service. More
The service at this dealer was outstanding. I knew what kind of car I was looking for and the people there made sure I got exactly what I wanted. The process was not painful at all and the car was washed t kind of car I was looking for and the people there made sure I got exactly what I wanted. The process was not painful at all and the car was washed the next day after purchase because of rain later that evening. The salesman was the one who called me and offered a free wash the day after. Pretty awesome!!! He even can to my house later that day to set up the confusing bluetooth and garage door opener. Sounds like going above and beyond to me. I've already recommended this dealership and salesman to three friends since my experience. More
I am a widow with little to no knowledge of cars. It is critical for me to be able to trust that when I take my Toyota Yaris in for service that it is done as well and as cost effective as possible. I rea critical for me to be able to trust that when I take my Toyota Yaris in for service that it is done as well and as cost effective as possible. I really appreciate the service personnel who take the time to explain to me what needs to be done, when it needs to be done and how expensive it will be. I have used this service center three times and each time have had consistently good service and good pricing. More
Wonderful dealership, everyone that I came into contact with was helpful and friendly. My salesman David was the best car sales man I have ever experienced. He was friendly, down to earth, knowledgeable an with was helpful and friendly. My salesman David was the best car sales man I have ever experienced. He was friendly, down to earth, knowledgeable and not pushy. Wonderful dealership. More
Misho was very helpful in finding a car that fit our needs. We test drove a couple a vans. Although we tried one with all the bells and whistles--and loved it--we couldn't afford it. He went out of h needs. We test drove a couple a vans. Although we tried one with all the bells and whistles--and loved it--we couldn't afford it. He went out of his way to find something that would fit our needs. In addition, we have 5 kids--boys. When we did the paperwork, we did not want to be in the dealership with a bunch of boys bouncing off the cars for 2 hours while we were trying to read legally-binding documents. Misho arranged the paperwork beforehand, then came to our house to get the signatures. It was so nice! More