Earnhardt Toyota

Great experience! Easy to work with! I was able to do the entire purchase through email and now waste an entire day at the dealership. They picked out the perfect car for me and had it waiting when I got the entire purchase through email and now waste an entire day at the dealership. They picked out the perfect car for me and had it waiting when I got there. They were completely honest about pricing and financing information. I will definitely purchase my next car through them, too! More

From the initial point of contact with Tom Foushee to the sales transaction with Paul Fox wrapping with the paperwork with Brad Gunlikson, I felt at ease and well informed. My confidence in Toyota was strong sales transaction with Paul Fox wrapping with the paperwork with Brad Gunlikson, I felt at ease and well informed. My confidence in Toyota was strong but this process reinforced it tenfold. The best buying experience I've had. Even while waiting, Jim - another sales person,provided extensive information on the truck and his personal experiences. I've never felt more confident in a purchase. More

RE: 2011 Toyota Sienna purchase from Earnhardt Toyota, Mesa, Az. Purchased last of May 2010 XLE with navigation The sale. I was treated so respectfully by both Mike Landau and John Engen. They both Mesa, Az. Purchased last of May 2010 XLE with navigation The sale. I was treated so respectfully by both Mike Landau and John Engen. They both were nice and knowledgeable and covered all the bases very good. They were helpful to me and still represented the dealer very well. I will have no problem recommending them to other people that talk cars with me. We like our new Sienna very much, but we have lot to learn about it. Although John did go over it very thoroughly with us, which gave us a good start on all the nice features it has. I think it sums everything up ---when you felt so good after the close of a sale that you take your sales person to lunch. The van. I have been through my first tank of gas mixed driving –flat, city, freeway, up and down hills read out was 22.2. Second tank in town, not much traffic, looks like about 21.3 on screen. Some of the items we like best: cabin quietness, Smart key, Ipod hook up, mileage for the size of vehicle, the panoramic back up camera, and rear sonar. We still have a Honda van which we will keep, it is an excellent van, but the Sienna edges out or is equal in every area. The cabin quietness, Ipod hook up, the panoramic back up camera and navigation are far better than our Odyssey. Respectfully Del More

I have bought several new cars in my lifetime and can say without a doubt that today was the best experience I have had, It all started with a phone call two days ago to Earnhardt for info on Rav4 at which without a doubt that today was the best experience I have had, It all started with a phone call two days ago to Earnhardt for info on Rav4 at which time I met Paul Fox. Today I met Nigel and later Chris. This is our first car from Earnhardt and the people we met today truly made this a very good car- buying day for us! I will most certainly recommend Earnhardt to anyone I know. Thanks, Tom More

I have done LOTS of research into the Tundras and have been waiting months for the right deal. Over this time I visited many dealerships and test drove a few. I was very picky in the truck that I wante been waiting months for the right deal. Over this time I visited many dealerships and test drove a few. I was very picky in the truck that I wanted and it turned out Earnhardt Toyota had 2 that fit my criteria! This worked out very well because I also knew that their dealership had the lowest sales tax in Maricopa County according to a non related website. I had a referral to talk to a man Telly--from another dealership. From doing my research I saw some deals on their website that were pretty good. When I got to the dealership I didn't even feel like I was at a dealership--the vultures all didnt come swooping down to get me(the feeling like most dealerships where you feel like you are a toy that 2 5-year olds are fighting over). A salesman brought me over to Telly and from there he introduced me to John Engren. John went and brought down the truck and from the time he opened his mouth I could tell this guy knew these Toyotas inside and out. It was a pleasant surprise coming from other dealerships where most of the salesman couldn't even give half the information John knew. When it came to sitting down and talking price, there was 'no BULL' just like they advertised. They were open with what MSRP was the vehicle (and was right on with the numbers I researched with the included options) and also were up front right away with how much below that number they could go. From the research I knew it was a smoking deal. Though, I always want to be sure about big sales so I like to take a couple days to think it over. During that couple days I called with a couple questions and they got back to me in a timely matter. What I especially like is that I didnt receive any calls badgering me to come back, that they could lower the price. They knew they gave me the best price available right away and didnt put pressure on me to impulse buy or anything else. Over the couple days I spoke to a couple other dealerships and found out they couldnt get within $1200 of the price at best. Between the price and a salesman who knew the product he was selling like the back of his hand, I was confident and felt really good about the truck. At this time I knew it was time to make the purchase of my new Tundra. I called John early the next morning and he immediately jumped in the truck to go get the spray in bedliner I requested to try and fit my time restraints. He was able to do my credit check in 5 minutes over the phone so I was sure I got the green light for the awesome 0% for 60 months deal. I ran late to the dealership and the whole staff was there to help me out. I wasn't pressured to buy any useless accessories that he and I both knew I would never use. He did install an alarm on the vehicle at a great price that day. The paper work was quick and easy and finance didn't try any tricks like changing the interest or anything else. While I was in finance, John himself was out with a spray bottle polishing up the truck(even my foot prints from taking the final test drive). From start to finish Telly Papagianis and John Engren made buying my Tundra a great experience. I live in Surprise and it was definitely worth the hour it took to get there. The level of service and the price was better than anyone else in the valley. Whenever a friend or family member is in the market for a Toyota or Scion I know who Im sending them to. More

Mark has been my Service Advisor for several years on two of my cars. Additionally, I have contacted him in situations that came up while on the road. In my 62 years of life, Mark is the most courteous, resp of my cars. Additionally, I have contacted him in situations that came up while on the road. In my 62 years of life, Mark is the most courteous, responsive and honest service advisor with whom I have had the pleasure to work. Mark is a naturally friendly and genuine person who truly cares about his customers. It is a pleasure to know him. More

I have had my 99 4-Runner serviced at this dealership since I bought it there. I believe this to be important as the overall maintenance records are all in one place and clearly show that I have maintain since I bought it there. I believe this to be important as the overall maintenance records are all in one place and clearly show that I have maintained my vehicle according to manufacturer's recommendations. Of all the service advisors I have worked with, Henry Rivero (who left when the dealership changed ownership) and Mark Berkheimer have done the best job of understanding me as a customer. Mark knows that I am typically pressed for time when I drop off and pick up my vehicle so he gives me a realistic picture of service time required and doesn't keep me waiting. This is extremely valuable to me. Mark also knows (as do I) that with an older vehicle things often need to be serviced and replaced...sometimes expensive items. Mark helps me to manage my budget by letting me know what is "nice to do" vs. what "needs to be done now" so that I can tackle the more expensive items that can wait a while during the least expensive service visits and so I don't postpone a "needs to be done" item that might put my family or my vehicle in harm's way. I have worked in the customer service industry nearly my entire career and I know when I have received great customer service. As such, I reward great customer service with repeat business and word of mouth referrals...as I have done with this dealership since December of 1999. More

Best buying experience I have ever had and I've been around for some time!!!!......Jimmy Q made the process fun, interesting and enjoyable....truly a customer focused approach I would have absolutely n around for some time!!!!......Jimmy Q made the process fun, interesting and enjoyable....truly a customer focused approach I would have absolutely no hesitation in recommending Earnhardt Toyota...especially if you work with Jim!! More

I had such a great experience buying my first car from Earnhardt Toyota Scion. Evan Aldrich was WONDERFUL in helping me find the right car for me and never made me feel pressured into making a decision. Earnhardt Toyota Scion. Evan Aldrich was WONDERFUL in helping me find the right car for me and never made me feel pressured into making a decision. The entire staff was friendly and I would definitely deal with the fleet department again. Thank you for a wonderful experience! More

I recenlty leased my second vehicle from Earnhardt Toyota and Evan Aldrich has been my leasing consultant for both transactions. He is friendly and eager to provide the best customer service he can when see and Evan Aldrich has been my leasing consultant for both transactions. He is friendly and eager to provide the best customer service he can when seeking the vehicle requested. Evan takes the time to spend with the customer in reviewing all of the vehicle specifications upon taking possession of the vehicle. My overall experience with Earnhardt Toyota has been excellent! More