Earnhardt Toyota

We had the best experience with Ruben and all the support at Earnhardts! They took care of us and were up front and honest with what they could or couldn't do. I'm loving my new mini van and feel very secu at Earnhardts! They took care of us and were up front and honest with what they could or couldn't do. I'm loving my new mini van and feel very secure in my dealings with this dealer! More

My service adviser has my best interests in mind. He helps me sort out "nice to do" vs. "need to do" so I can keep my vehicle in excellent working condition while budgeting my service expenses. He know helps me sort out "nice to do" vs. "need to do" so I can keep my vehicle in excellent working condition while budgeting my service expenses. He knows that my schedule is typically pretty tight, so he gives me accurate time estimates for service and pick-up and assures my wait times are kept to a minimum. He's friendly, courteous, accepts my calls or calls back in a reasonable time frame. The service crews do what's quoted and in the 11 years I've owned the vehicle, I've only had to take return once following service for an issue that wasn't quite resolved. More

I was greeted upon my arrival for an oil change by Tanner. He quickly took down my odometer reading and told me about how long I would have to wait. After the service was completed (about 45 min Tanner. He quickly took down my odometer reading and told me about how long I would have to wait. After the service was completed (about 45 minutes)he explained to me the things they had done. He also said that there a couple of things that should be done in the near future, but did not need to be done now. I was given a printout explaining Earnhardts's service commitment and that also showed all of the service performed and that should be done in the near term. Taylor then personally escorted me to the cashier. They were also very friendly as was Tanner. I had a wonderful experience at Earnhardt I had been to another dealership in Gilbert earlier that day and other times where an oil change takes 1 to 2 hours regardless of whether an appointment was made or not. Every time I have been there, a person puts a number on my windshield and then I either wait for 15 minutes for the service person that I booked the appointment thru or another service person to show up. Everything seems to be in slow motion and there are lots of people standing around doing nothing. No one seems to be very friendly at this dealership. I told them that at Molle in Kansas City, I pull up right by the computers. They process me in about 5 minutes, and there are bagels and coffee waiting. They are always friendly and greet me by name when I arrive appointment or not. The contrast between service centers in Gilbert and Kansas City was stunning. More

Wonderful new car buying experience. I did extensive research on the car I wanted and the price that I could get it for. Earnhardt matched the best price and delivered the exact car that I wanted. Man research on the car I wanted and the price that I could get it for. Earnhardt matched the best price and delivered the exact car that I wanted. Many other dealers tried to switch options and colors. I worked with Mike Landau. He was excellent. He was thorough, knowledgeable, and responsive. I couldn't have asked for better service. And, I love my new car. More

Mark Hibbert Mark is very fan to work with.Hi knows Mark Hibbert Mark is very fan to work with.Hi knows his businnes. He is exelent. Masa Buick should be proud to have him as Service Advisor. the Mark Hibbert Mark is very fan to work with.Hi knows his businnes. He is exelent. Masa Buick should be proud to have him as Service Advisor. thenk you Mark York Buchholz More

John did an awesome job helping me get a new vehicle. He really knew the product, had a great attitude and was great to work with... Best, fastest experience I have had buying a new vehicle. John had a ge really knew the product, had a great attitude and was great to work with... Best, fastest experience I have had buying a new vehicle. John had a genuine good feeling about him and I would not hesitate to do business with him again! More

We have had 7 Toyotas and have never been treated so great as we were this time buying a 2011 Prius. Dave is a great guy and very helpful and understanding. His knowledge of everything about buying a ca great as we were this time buying a 2011 Prius. Dave is a great guy and very helpful and understanding. His knowledge of everything about buying a car is exceptional. I would have no hesitation about recomending him to any of my friends. William and Iris Lynen More

Folks were very flexible in working with my schedule and patient in answering my many questions. I was very impressed with their willingness to go above and beyond as the transaction involved unusual timing patient in answering my many questions. I was very impressed with their willingness to go above and beyond as the transaction involved unusual timing due to some health issues. More

We have given excellent ratings to Earnhardt Toyota because of the ease in dealing with them in the purchase of our new Prius. From our salesman, Ron Wall, to meeting with the finance guy we had very p because of the ease in dealing with them in the purchase of our new Prius. From our salesman, Ron Wall, to meeting with the finance guy we had very professional, knowledgeable and friendly service. Thank You, Earnhardt Toyota. More

Nigel was not only an excellent salesman but also a wonderful person. He was very helpful and bent over backwards to make my car buying experience a fantastic one. He has graciously welcomed any questi wonderful person. He was very helpful and bent over backwards to make my car buying experience a fantastic one. He has graciously welcomed any questions or concerns that I've had. I would absolutely do business with Nigel again and would recommend him to my family and friends. The other people that we dealt with were also very friendly and helpful. More