Earnhardt Toyota

I want to highly commend John Engen and Telly Papagianis for there exceptional customer service and professional handling of my car purchase. I contacted the Earnhardt dealership via internet - from the Ed for there exceptional customer service and professional handling of my car purchase. I contacted the Earnhardt dealership via internet - from the Edmunds/KBB sites, looking into the purchase of an FJ Cruiser or 4Runner, 2010. All communications were promptly responded to, and any information I requested, was immediately passed along to me. The 'bid' process, as I requested, went without the usual 'lets make a deal' atmosphere, and I chose to buy the 4Runner from Earnhardt Ford - as not only was the pricing the best for my Lexis trade-in, but on the 4 Runner as well - and I felt that I would have a better shot of actually being remembered that I bought a car from your dealership after the wheels of my new 4Runner rolled off your parking lot. I have never had a more thorough introduction to a car than John gave me when I came to pick up the car. Perhaps, he was excited about the KDSS suspension system or the new 'crawl mode' on the 2010 4Runner, which could explain the extensive test drive on the gravel lot, but be that as it may - I now know exactly what this car is capable of doing. I do not think there was one knob, light, or coin holder that was not pointed out to me. This my friends, is the definition of EXCELLENT customer service. All aspects of the purchase process, from the installation of the after market security system, finalizing the paperwork, and detailing of the car are to be commended as well. And finally, before driving off the lot, and waving a fond farewell to a 'tearful' John (well, I don't think the tears were actually for me) John actually paired my iphone to the car. Perhaps, to call the car, now and again until a new 4Runner Trail edition rolls into the Earnhardt lot...................... Thank you all for the Best car purchasing experience I have ever had....... Celeste Silva-Brock More

Excellent service from start to finish. Would definitely recommend asking for either Mike or John…… From the Mike and John in Sales to Cameron in financing…. from Gary in service to Telly making the final O recommend asking for either Mike or John…… From the Mike and John in Sales to Cameron in financing…. from Gary in service to Telly making the final OK discussion…… everyone at Earnhardt’s Toyota was great and a pleasure to work with. Having to come back a week later to have a DVD install by Gary, everyone treated me with respect and the utmost gratitude…. Heck I thought I was part of the Earnhardt’s family. Thanks again guys. Ron M More

Nigel Narain assisted us with our purchase New Avalon. He was very knowledgeable about the vehicle and answered all questions satisfactorily. Nigel was courtesous, professional and met all our needs, making was very knowledgeable about the vehicle and answered all questions satisfactorily. Nigel was courtesous, professional and met all our needs, making this experience a very good one. Sincerely, Mr and Mrs Terry Drake More

We were in and out with the truck that we wanted in less than two and a half hours with a price that was unbeatable. That was by far the best expierance at a dealership that I have had ever. I would and wil than two and a half hours with a price that was unbeatable. That was by far the best expierance at a dealership that I have had ever. I would and will tell anyone to call Scott if they want to buy a Toyota. Thanks again Scott!!!!! More

I visited several dealerships in the East Valley for a Rav4. My friend refer me to Nigel Naraine. Nigel was very patience and helpful. After speaking with Nigel I decided on the RAV4. His knowledge and un Rav4. My friend refer me to Nigel Naraine. Nigel was very patience and helpful. After speaking with Nigel I decided on the RAV4. His knowledge and understanding of my situation letme know I was dealing with a honest guy. He made sure all my needs were met and I was satisfied. I will pass your business cards out to all my friends and family! Thanks again for your service. Hope to see you again! More

Nigel was great to work with. He listened to all my questions and had all the answers. Nigel made everything go so smooth, I know there is nothing he could have done better. We were able to take a si questions and had all the answers. Nigel made everything go so smooth, I know there is nothing he could have done better. We were able to take a side by side look between the 2 SUV's we wanted. Nigel was very helpful and patient with us as we made up our minds and purchased the perfect SUV for our family. THANK YOU SO MUCH EARNHARDT TOYOTA!!!!! More

Great, professional, friendly experience with Internet Fleet Manager Paul Fox. No one else in the valley would touch his pricing. No one else in the valley did touch his willingness to speak in person, on Fleet Manager Paul Fox. No one else in the valley would touch his pricing. No one else in the valley did touch his willingness to speak in person, on the phone, and via email regarding my questions. I research ad nauseum, so had very specific questions that most other sales person couldn't -or wouldn't take the time to- answer. His quote was clear and upfront. I absolutely recommend contacting Mr. Fox regarding a Toyota. If he's still selling cars when I'm ready to replace my new Sienna (in 10 years), I certainly will use no other person! Mr. Fox's manager, Curtis Edler (unsure on the last name) was also extremely professional and helpful. More

Experience was very solid, invoices and pricing provided upfront made the process easier and especially quicker (~3 hours total to do this deal, compared to 5 and 6 hours the last 2 cars I bought). xxxxxxxx upfront made the process easier and especially quicker (~3 hours total to do this deal, compared to 5 and 6 hours the last 2 cars I bought). xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

TOYOTA! I APPROVE! I drove my first 1993 Toyota Corolla 3250000 miles! I saw the national specials advertised and I called Earnhardt and spoke with Telly Papagianis. After explaining what I needed I arrang 3250000 miles! I saw the national specials advertised and I called Earnhardt and spoke with Telly Papagianis. After explaining what I needed I arranged to come over the next morning. Telly did everything he said that they would do for me. While they did offer me many fine options I explained that I needed to stick with the national special. They respected this and behave honestly by being very open with all of the numbers and explaining the national lease offer so that I could understand. There was no pressure to make me buy more than I really wanted and they obviously really care about the reputation of Toyota. I posted this fine experience to my Facebook for all of my family and their friends to see. THANK YOU TOYOTA! I also test drove a Honda in the days before this. Honda does not hold a candle to the quality and reliability of Toyota. My thanks also to Tom Leeper and one other salesman who's name I can not think of right now. More

FIRST OF ALL THE WORDING FOR THE REVIEW JUST ABOVE THIS BOX IS IRRITATING AND SOUNDS LIKE A SEXUALLY FRUSTRATED, MIDDLE AGED ,OVERWIEGHT POWER CHIC MADE IT UP.HERE IT IS: PLEASE be as descriptive as pos BOX IS IRRITATING AND SOUNDS LIKE A SEXUALLY FRUSTRATED, MIDDLE AGED ,OVERWIEGHT POWER CHIC MADE IT UP.HERE IT IS: PLEASE be as descriptive as possible, 250 characters or more. If your review does not answer "Why" you have given the rating you have, it will not be accepted.) THAT BEING SAID: EARHARDT TOYOTA DID AN AWESOME JOB AS FAR AS THE SALE DEPARTMENT GOES. EVERYONE DID THEIR JOB AND DID IT WELL, WE NEVER WERE INCLINED TO LEAVE OR WALK OUT. WE REC'D A GOOD HIGHLANDER AT A GOOD PRICE. IT WAS A GOOD EXPERIENCE AND WOULD DO AGAIN AND RECOMMEND TO OTHERS. IT WAS KIND OF REFRESHING TO WORK WITH STEPHEN WADE AND CAMERON NAYLOR. MY WIFE COMMENTED THAT "SHE LOVED IT AND EVERYONE WAS VERY NICE". THANKS AGAIN ANDRE More