Earnhardt Toyota

When I arived at the Earnhardt service bay yesterday afternmoon with a broken handle on my Scion hatchback, I had three questions for the Mr. Berkheimer, the service advisor: How much will the part cost afternmoon with a broken handle on my Scion hatchback, I had three questions for the Mr. Berkheimer, the service advisor: How much will the part cost, how much will you charge to install it, and when can I have it done? He returned three or four minutes later and told me the price and that he could do it immediately; and it would be complete in an hour and a half. I spent the time relaxing in a service lounge; after an hour Mr. Berkheimer came out and said the car repair was complete and the car was being washed. While I was waiting for it to be delivered, he provided and reviewed with me a detailed -- and prioritized -- printout of suggested maintenance item for my Scion, along with coupons. When I picked up the car, I noted that the repair was done perfectly and the car was cleaned at no extra price. I would recommend the Earnhardt Toyota service people without reservation whatsoever. Mr. Berkheimer and his associates provided professional and timely service and their friendly and helpful demeanor left me with a good feeling. This was my first experience with them, but it will not be my last. You -- and they -- can be assured I will return ther for any subsequent work. More

Robert was a super salesman. He went out of his way to look for the particular car my wife wanted (a color combination not popular in our state) and beat all other offers. He will definitely do his best t look for the particular car my wife wanted (a color combination not popular in our state) and beat all other offers. He will definitely do his best to find what you want. More

Went in without an appointment to get my battery replaced and had the battery changes and I was out of there in about an hour. and had the battery changes and I was out of there in about an hour. More

We received fantastic service from this dealer and especially from our salesman, Nigel Narain. He was very informative and responded to all our information requests in a very prompt and professional especially from our salesman, Nigel Narain. He was very informative and responded to all our information requests in a very prompt and professional manner. He made the buying process very pleasurable. The next time we need to purchase a car Nigel will be our first choice. More

I was very pleased with Matt and the overall Service Dept. experience. Also, providing a shuttle home and back to the dealership was very beneficial for me. I will tell my friends and neighbors abou Dept. experience. Also, providing a shuttle home and back to the dealership was very beneficial for me. I will tell my friends and neighbors about my great satisfaction with the Earnhardt Toyota/Scion Service Dept. More

I did enjoy my experience at this dealer. My salesman was very easy to work with and easy going. Jim Quaranta is a true professional. It is a pleasure to know this man and work with him during this sale. Tha very easy to work with and easy going. Jim Quaranta is a true professional. It is a pleasure to know this man and work with him during this sale. Thank you Jimmy Q !!!!!!!!!!!!! More

Buying from Earnhardt's Toyota was an awesome experience. Mike Landau did a fantastic job. My wife & I both felt that our business was really appreciated. Mike located the Camry in the color we wanted a Mike Landau did a fantastic job. My wife & I both felt that our business was really appreciated. Mike located the Camry in the color we wanted along with the options we wanted. We live in Tucson and he was always keeping us posted (email, cell, or home phone) on the progress of acquiring our new Camry. The finance manager; Tom Leeper also did an awesome job. He informed us on various Toyota Care and extended warranty packages without high pressuring us. We ended up purchasing two packages and were even able to custom tailor these packages to better fit our needs. The neat thing about these packages is that they are actually from Toyota. If I'm traveling and happen to need a service, I can visit any Toyota dealership in the local area. I'm not happy with the Toyota dealerships in Tucson in regards to purchasing a new car. The trip up to Mesa was well worth it. I will definately recommend Earnhardt's Toyota to all of my friends. More

I was met quickly by a service manager who was extremely friendly and concerned about my needs. I was kept informed about any issues that arose from my service needs, no hidden costs or surprises. The vehi friendly and concerned about my needs. I was kept informed about any issues that arose from my service needs, no hidden costs or surprises. The vehicles (Camry & Tundra in two consecutive days) were serviced and washed when returned to me. Total satisfaction with customer service and Tanner Berkey my service manager! Tanner was very professional and an asset to the dealership. I own two Camrys and a Tundra and plan to have all my service work do by this dealership. No more of my wife being told she needed unnecessary work done by some chain of auto repairs, etc. More

We purchased a new Venza on Dec. 31, 2011 at Earnhardt Toyota in Mesa, AZ. I had visited every dealership in the Phx area and either the dealership did not have the model/options we were looking for or t Toyota in Mesa, AZ. I had visited every dealership in the Phx area and either the dealership did not have the model/options we were looking for or the sales staff was unwilling to "work" out a deal. I had previously visited Earnhardt Toyota on Dec. 29th, and met Ruben Valdez and Joe Masiello. Both were very positive and friendly although I was not ready to pull the trigger on a new purchase until I had visited other dealerships. After visiting all of the other dealerships, I called Ruben Valdez and told him I was coming back to see what Venza's they had. He and I met in the lobby and he showed me one of the final 4 Venza's they had. I explained that I wanted to purchase the vehicle if the "deal" was right. He immediately got information on my trade and started working up the numbers with Telly Patagianis. A short time later Telly came over and asked me if the deal he was presenting would work. I told him we were a little "off" on the numbers. He encouraged me to fill out a loan application with Toyota Financing to see if we could get a better rate that would benefit the bottom line. He came back in a few minutes and the deal was done....Next I went into see Cameron Naylor in Finance. He explained everything, made great suggestions, and ultimately all the paperwork was signed and we took delivery of the Venza. Ruben Valdez took the time to do a great job explaining all of the car's functions and demonstrating all of the options. Overall a GREATexperience. Our sales person, Ruben Valdez was outstanding. Fun, nice, knowledgable and a great guy. Telly was equally fun and positive and motivated to get a deal done (as was Joe Masiello when I visited a few days earlier). Cameron Naylor was very professional, efficient, fun and easy to work with and go over all the documents, warranties, Toyota Care, etc. Great job guys !!! This is the 3rd vehicle I have purchased from an Earnhardt dealership....Plymouth Caravan (yes, really), Honda Pilot (great vehicle), and now the Toyota Venza. You guys are the best and after the experience I had at a different Toyota dealership in the area your professionalism really shined through and my family appreciates how we were treated at Earnhardt Toyota. Look forward to working with you guys in the future for our vehicles. More

This dealership looks after all of the customers that do business w/ them. They looked out for me and others around as i observed the staff while waiting on my car to be completed. Very good people working business w/ them. They looked out for me and others around as i observed the staff while waiting on my car to be completed. Very good people working at this dealership, keep up the professional attitude towards ur custmers and most of all the work you do on our vehicles!! Happy New Years to you all!!! More