
Earnhardt Toyota
Mesa, AZ
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1,605 Reviews of Earnhardt Toyota
I stopped without an appointment to have the last of my five new car two year warranty oil change/service work done. Everyone from the welcoming greeter to the service manager to the final payment cashier five new car two year warranty oil change/service work done. Everyone from the welcoming greeter to the service manager to the final payment cashier (no charge work) were excellent. The work was quick and efficient, done within their projected timeline, and even though I had turned down their free car wash - they would not let me leave without cleaning the windshield! A job well done... More
After months of research I climbed the diving board, walked to the edge and dove in! OK, I turned on my computer, found several Toyota Dealers, expressed interest and hit "Send". Literally w walked to the edge and dove in! OK, I turned on my computer, found several Toyota Dealers, expressed interest and hit "Send". Literally within minutes, NIGEL NARAIN responded. It was a perfect car buying experience from there. Questions were asked ... and answered, the application was sent over to me, completed, returned and after a call to my husband, NIGEL NARAIN & ROBERT MIRRER were there to great us at Earnhardt. I was shown the car I was interested in, two different interiors - I preferred the black. I asked if they had the Highlander in red and ROBERT MIRRER literally had the crimson Highlander in front of me within minutes. I chose the Blizzard white with black leather interior ... her name is Juliet. NIGEL had to leave and ROBERT stepped right in, had us to financing with MARTY and we were in the car. We were walked all around the car and time was taken to show how every thing worked and where to look in the manuel if we couldn't figure it out - ROBERT even paired my cell phone for hands free usage. The thing that impressed us with NIGEL NARAIN & ROBERT MIRRER most was the sincere invitation to call or "drop in" if there is ever anything they could do to help. From the initial email, to greeting us at the door with a warm handshake and cold water, the walk through, every question answered with confidence and clarity, we were comfortable and felt informed, respected and pampered. Before we drove away we had the tutorial on the car and a list of phone numbers for services that were already being scheduled (installing the alarm for starters) and are now very happy customers ... for life. Eddie, my husband, has already picked out his next vehicle and it will be purchased directly from NIGEL NARAIN & ROBERT MIRRER. They made the experience a pleasure and followed through with phone calls and the same sense of sincerity that got us to sign on the dotted line in the first place. Highly recommend Earnhardt Toyota, NIGEL NARAIN & ROBERT MIRRER and MARTY, to all our family and friends. God willing we will be back by year-end! Happily, Pamela and Eddie (and Juliet looks great in our garage ... I swear she smiles and winks everytime I walk out there!) More
I enjoyed working with Nigel Narain during the whole process of purchasing my car. I like that he is still available to answer all my questions even after my purchase. In fact I called him today, Sund process of purchasing my car. I like that he is still available to answer all my questions even after my purchase. In fact I called him today, Sunday, with a question about my alarm system. He is very patient with me and answered my question. I love my car. More
this was a great experience in buying a new car. the sales team did a great job in getting us the car we needed and knew everything about the car. i would recomend this dealership to anyone!! sales team did a great job in getting us the car we needed and knew everything about the car. i would recomend this dealership to anyone!! More
I think the general population would agree that purchasing a new vehicle is usually a very stressful experience. Not so with T J Randt at Earnhardt. Our experience was as pleasant as could be start purchasing a new vehicle is usually a very stressful experience. Not so with T J Randt at Earnhardt. Our experience was as pleasant as could be start to finish. Earnhardt also had a very nice inventory of vehicles to choose from. We found great sales price, interest rate and trade in value. I would certainly recommend Earnhardt Toyota Scion and expect to return for not only great follow up complimentary services on purchase of a new vehicle but also to purchase again. Thanks T J for all of your conscientious friendly work! More
The sales team at Earnhardt Toyota are very professional and friendly. I would recommend Earnahrdt Toyota to anyone looking for a Toyota or any used car. Ask for Tony Chavez or Telly! Willing to go out of t and friendly. I would recommend Earnahrdt Toyota to anyone looking for a Toyota or any used car. Ask for Tony Chavez or Telly! Willing to go out of their way to satisfy a customer. More
The experience was great due to the salesman,Oliver Cree,and the friendly staff at the dealership. There was no pressure and everything was thoroughly explained regarding the paperwork and the vehicle Cree,and the friendly staff at the dealership. There was no pressure and everything was thoroughly explained regarding the paperwork and the vehicle features. More
I want to thank you so much for your time and business. I want to thank you so much for your time and business. also told my friends and family about Eanrnhardt Toyota Dealership and their kindness and fr I want to thank you so much for your time and business. also told my friends and family about Eanrnhardt Toyota Dealership and their kindness and friendship. Is Really good!! More
Service Department is top notch.... especially working with Service Adviser Chuck W. with previous service needs for the 2010 Prius we traded in. For this visit, leased a 2012 Toyota Prius V. Nate was with Service Adviser Chuck W. with previous service needs for the 2010 Prius we traded in. For this visit, leased a 2012 Toyota Prius V. Nate was exceptional as a sales associate.... knowledgeable, friendly, courteous. Have never been so impressed with a salesperson as I was with Nate--knew all the features of the vehicle and explained/demonstrated them with confidence. Marty (finance dept).... also was professional, knowledgeable, friendly and courteous. All paperwork went smoothly and processed efficiently. More
I had the pleasure of working with Kyle Stone during my purchase of a 2012 Scion TC. Overall, I had a good experience. Kyle isn't like most car salesmen. He was very patient and courteous to my needs. I le purchase of a 2012 Scion TC. Overall, I had a good experience. Kyle isn't like most car salesmen. He was very patient and courteous to my needs. I left feeling like he went way out of his way to see me happy. I left feeling very happy. The only downfall would be the service department. I went in twice complaining of a broken radio, and they refuse to replace it. More