Earnhardt Toyota

Dear Reader, We have been with this Dealership since Dear Reader, We have been with this Dealership since 2008. our first buy was new Toyota Camry 2009. This is our second buy (Toyota Camry 2013). S Dear Reader, We have been with this Dealership since 2008. our first buy was new Toyota Camry 2009. This is our second buy (Toyota Camry 2013). SERVICE DEPARTMENT: Have found great service from service department since 2008. Mr. Chuck in service department has rendered great service with professionalism and being a good listener and understanding our needs. He has always guided us for right services to the car wherever and whenever required. This credit goes to his knowledge about the cars and being informative about what is going on in the market. He has always understood our situations (Thick and Thin) and guided us for required service to the car , at this dealership, thus saving our money. We feel we are in safe hands. MARKETING DEPARTMANT: Mr. Ron, (Chuck introduced us to this fatherly figure) helped us decide which car to go for used or new. (We have used the word MARKETING rather than SALES as we have seen there is no pushing to sell a product (Car) at this dealership, BUT rather they let you know the features of the product (Car) and help us (Customer) decide which is the best deal for us(customer) Mr. Patrick from Marketing department also helped us to get the deal done understanding our needs. Last but not least Mr. Joe Masiello (General Sales Manager) made us feel at home and closed the deal leaving us delighted. Excellent!!! Service for his quick response, understanding and cooperation. Above mentioned names with Ed and Tim Foushe(heading Earnhardt Cadillac Dealership)and all working at this dealership are asset to this company(Earnhardt Toyota Scion, at 6136 E Auto Loop Ave, Mesa, AZ 85206 GREAT Customer Service from Reception to Sales to Service department to Shuttle service to popping of corn. Not to forget Clean and Neat environment. We feel like a family here at this dealership. TEAM: Great Informative, Professional, Courteous, help choose the right car, listens to customer needs, helps customer to understand and walks through the buying process if any questions asked. GREAT SERVICE. Regards Ashish A. Modi Manisha A. Modi Email: a_a_modi@hotmail.com More

My salesman Brad Johnson was awesome he was easy to work with and listened to my needs , He is a straight up man , and will recommend him to all my family and friends. with and listened to my needs , He is a straight up man , and will recommend him to all my family and friends. More

I was in to look at the Tundra trucks. I'm in the market for new truck and in process of checking the new Toyota, Ford, GM and Dodge trucks. The salesman I worked with was Dieter Stranz and he was ve market for new truck and in process of checking the new Toyota, Ford, GM and Dodge trucks. The salesman I worked with was Dieter Stranz and he was very helpful, courteous, respectful and was very knowledgeable about the Toyota Tundra trucks. He didn't pressure me like most car salesmen usually do and I really appreciated his approach and attitude. When I have made my final decision and I end up going with the Toyota Tundra truck, I will be back to see Dieter to make that deal. More

I went in to see if it was possible to get a car and just to look and mike was very helpful,interested in finding the right car for me and friendly! Great job! to look and mike was very helpful,interested in finding the right car for me and friendly! Great job! More

My husband and I just purchased an 2013 Fj Cruiser and he really changed my viewpoint that all car salespeople are shysters. Mike Y. our salesman and Troy M. the manager went out of their way to make it a sm really changed my viewpoint that all car salespeople are shysters. Mike Y. our salesman and Troy M. the manager went out of their way to make it a smooth deal. There was never any pressure. As long as you understand that they are in business to make money, you will get a very fair deal. The dealership itself is awesome. When our car was ready for delivery it was already in the new car garage and detailed. Mike was very patient with us as we combed the car for any scratches. Mike then went over a very detailed explanation of the car and reviewed with us all the warranty and owners manuals. In the past, most car dealers couldn't wait to get you off their property with the car. Not this one. Troy the sales manager came over to make sure everything was ok and if the car was delivered as promised. Mike patiently answered all of our questions. I wouldn't hesitate to buy a Toyota from these guys again. Just remember, they need a fair profit as much as you need a good deal. They will work with you to get what you need. More

I had the best experience with Oliver, he was very professional and polite while I was searching for the car of my dreams. Ill be a forever customer at Earnhardt! professional and polite while I was searching for the car of my dreams. Ill be a forever customer at Earnhardt! More

Dieter came out after I spoke with him on the phone showed me what I asked for and after I pointed out what I wanted he did what he could to get me into it showed me what I asked for and after I pointed out what I wanted he did what he could to get me into it More

I purchased 2011 Honda. Car was filthy inside, trash I purchased 2011 Honda. Car was filthy inside, trash under the seats, stains all over the interrior. They promissed to take care of it and never cal I purchased 2011 Honda. Car was filthy inside, trash under the seats, stains all over the interrior. They promissed to take care of it and never call back Dlr agreed to make additional key, service dept never called back Afer cleaning the car i found out sever things with the car that I was not told about at time of purchase Tire has a side damage that it unsafe to drive Winshield has a crack backup sensors do not work body damage to the car I made an effort to resolve the issues witht the dealer, but no one ever calls back I would NOT reccomed purchasing a used car from this dealer, dishonest, ...the tipical USED car dealer More

Troy (sorry, don't remember a last name) was in my face the whole time I was there. It was a very high-pressure experience because he tried to move the sale so fast. One minute I was test-driving a ca face the whole time I was there. It was a very high-pressure experience because he tried to move the sale so fast. One minute I was test-driving a car around the block and the next thing I know, my credit is being checked and I'm being shown an invoice with a hugely marked up price including accessories that I wasn't aware of it being added on. He also rudely asked me twice if I understood how a lease works. Overall, it seemed like he was trying to pull slimy sale tactics that is just not good customer service. I ended up getting the same car at a different dealership for $4700 cheaper than what Troy had on the invoice. Not sure if any other sales people are good, but if you end up here, don't work with this guy. He doesn't deserve your business. More

This is one of the best dealership I've been to by This is one of the best dealership I've been to by far, Nigel was very professional, knowledgeable, and honest during the entire puchasing processed This is one of the best dealership I've been to by far, Nigel was very professional, knowledgeable, and honest during the entire puchasing processed which is very vital for us customers when buying a new car. More