Earnhardt Toyota

Noise, delay, and heat I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy was impossible. They had three large televisions running with competing stations, "music" (I use the term loosely) playing over that. Several staff were so lacking in any useful activity to keep them busy that they gathered in groups to chat it up (their attitude behind the backs of customers was enlightening!). I tried working at the tables outdoors, but they had the "music" blaring even louder out there. Every person I spoke with claimed that this was "better than it used to be," that they "didn't like it either," but that they were forced by the company to do it. This is supposed to be a place of business. I don't appreciate being told what to watch or listen to. The loudspeakers should not be used to keep under-utilized staff happy when they're not busy, and the noise shouldn't compete with the business. After my car was done, it was left to sit for an unacceptable time in the sun before I was notified that it was finished (I know based on how hot the interior was when I opened the doors. None of the three girls at the cashier's desk knew the e-mail address of corporate for me to write a review. More

Mike Mead is Awesome! I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare pric I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare price. He gave me a fare deal on my trade-in and new truck. I am an engineer and went in with all the numbers, Mike nailed them right up front. Ask for him next time you visit a Toyota. This guy is fare. More

Happy Camper Excellent sales staff, Thanks Robert Mirrer and Bruce Smith for going the extra mile in making my buying experience pleasant.. Robert L San Tan Va Excellent sales staff, Thanks Robert Mirrer and Bruce Smith for going the extra mile in making my buying experience pleasant.. Robert L San Tan Valley AZ More

Great Service I recently had my 2007 Sienna serviced in preparation for a trip to Canada including new tires. My wife and I had a great time. The Sienna performed w I recently had my 2007 Sienna serviced in preparation for a trip to Canada including new tires. My wife and I had a great time. The Sienna performed without any problems traveling almost 3700 miles. The Service Adviser; Chuck Halbwachs, and the service team made sure everything was working good by checking everything, doing repairs, and adjustments where needed. Thanks, Patrick Crawford More

My husband and I bought our last Toyota Avalon at Earnhardt and had a good experience so when we were thinking of getting a new Avalon, of course, we thought of Earnhardt. Coincidentally, Jeff Paul Earnhardt and had a good experience so when we were thinking of getting a new Avalon, of course, we thought of Earnhardt. Coincidentally, Jeff Paul called us about possibly trading in our 2008. Since Earnhardt is in Phoenix and we live in Tucson, we did all of the dealing over the phone and internet. We were quoted a price and the people at Earnhardt stuck to it to the letter. They made it as convenient as they could and we really appreciate that they stayed with their quote. No one in Tucson could beat their deal so we, once again, went to Phoenix, finalized the paperwork and left feeling satisfied with the experience. I have already recommended them to a couple of our friends. Thanks Jeff!! You were awesome. More

We had the pleasure of working with Jeff Paul a few nights ago as we test drove vehicles at Earnhardt Toyota Scion. Jeff was very accommodating and understanding of our financial situation. He stayed w nights ago as we test drove vehicles at Earnhardt Toyota Scion. Jeff was very accommodating and understanding of our financial situation. He stayed well after hours to make sure that we had everything that we needed and showed interest in our questions and concerns. We were able to get the car that we wanted for a great deal, with no hassle and excellent service! More

My husband and I were very impressed with Nigel Narain's professionalism and friendliness. Very accommodating and personable. We would definitely come back and work with Nigel and Earnhardt Toyot Narain's professionalism and friendliness. Very accommodating and personable. We would definitely come back and work with Nigel and Earnhardt Toyota. More

Dealer was very high pressure! I don't mind that to much, but when I ask a dealer for their best price I expect that the first time, not after 45 mins. of fooling around with them. They have a slogan much, but when I ask a dealer for their best price I expect that the first time, not after 45 mins. of fooling around with them. They have a slogan "No Bull", as far as I am concerned that was all we got was Bull! While we where at Earnhardt's I called Big Two Toyota in Chandler and got a better price in 5 mins. from their internet manager. We lift Earnhardt's and drove to Big Two, picked the car we wanted and drove home. No fuss, no hassle, NO BULL! More

Brad and Nigel took a potential disastrous situation (negative goodwill) and turned the buying experience into positive situation. I'm very happy and satisfied at the end results. (negative goodwill) and turned the buying experience into positive situation. I'm very happy and satisfied at the end results. More

I bought this new 2014 fj cruiser from Nigel Narain without seeing it, without a single phone call, without visiting a dealer. Purchasing a new vehicle should be this way. I highly recommend Earnhard without seeing it, without a single phone call, without visiting a dealer. Purchasing a new vehicle should be this way. I highly recommend Earnhardt Toyota and Nigel. I give this dealer and Nigel a 5 stars (*****). Keep in mind that I live just across the freeway from Avondale Toyota (1 mile), but I had to drive 40 miles to Earnhardt to buy this new 2014 fj cruiser without seeing it. it's amazing. Thanks Paul Avondale, AZ More