
Earnhardt Toyota
Mesa, AZ
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1,572 Reviews of Earnhardt Toyota
The sales manager Eddy is very rude! I bought a used vehicle from them (They made a killing off my trade in) and part of the agreement was they were to fix the broken clips on the front and rear bumper. vehicle from them (They made a killing off my trade in) and part of the agreement was they were to fix the broken clips on the front and rear bumper. They fixed most but left some. So I called and he gave me a run around and when I asked to talk to his manager he told me NO! Their finance department sent my mom a blank power of attorney form and asked to have her sign and send back... I was very mad that I was told no when asking for a manager and them sending blank power of attorney so I called the assistant GM, Tom, to get things fixed. They fixed the missing rear bumper and painted some needed parts (extra that Tom added) and typed the power of attorney and resent to my mom. More
John Engen was by far the most amazing sales representative I have ever had contact with. He made my car buying experience friendly, personable and my whife wants to bye in a few mounts from representative I have ever had contact with. He made my car buying experience friendly, personable and my whife wants to bye in a few mounts from this dealer I was very happy with my over all purchase from the Susperstition Earnhardt Toyota. March 1 2012 More
I had an excellent experience and highly recommend these salespersons. So much so that I bought 2 cars in the same week! Top notch services. salespersons. So much so that I bought 2 cars in the same week! Top notch services. More
Top shelf service and friendliness describes Earnhardt Toyota. Really made you feel you and your vehicle is number one to the organization. I really liked the service summary and vehicle wash. I will defi Toyota. Really made you feel you and your vehicle is number one to the organization. I really liked the service summary and vehicle wash. I will definately be returning for service work in the future. Brent Gordon High River Alberta Canada More
Bob and the entire staff that I had contact with was great. They made what could have been a pain in the neck, a very pleasant experience. However, the donuts were great but next time I would like great. They made what could have been a pain in the neck, a very pleasant experience. However, the donuts were great but next time I would like ham and eggs!!!! Thanks, Jim More
As an 'out of town' Toyota owner, I visited the Earnhardt dealership to check out some lights on my instrument panel indicating issues with the car. The service people were really magnificent, treating me p dealership to check out some lights on my instrument panel indicating issues with the car. The service people were really magnificent, treating me professionally and responsibly. They identified the issues quickly, recommended service and repairs, and gave me alternatives for action. I was confident that the repairs were needed (not 'invented'), that they would be done quickly and efficiently, and that the cost was reasonable. Their performance was right on the mark! I was more than satisfied. When I am in Mesa, AZ, again, I will go there in a flash--for any kind of automotive needs! More
Everyone at the dealership was wonderful and a pleasure to deal with. They were certainly glad to see me and other customers. It was a breath of fresh air to be treated so professionally by this group of p to deal with. They were certainly glad to see me and other customers. It was a breath of fresh air to be treated so professionally by this group of people. Thank your for a pleasant experience! Jim More
Nigel explained to me every step and his supervisor also was of very helpful.i had a good experience and i will definitely go back to this dealership was of very helpful.i had a good experience and i will definitely go back to this dealership More
I have had my toyoto for 18 years and this is only the third time that I have had to have any major work done on it. I always take it to a Toyoto Dealer, don't trust anyone else with it. It is still in gr third time that I have had to have any major work done on it. I always take it to a Toyoto Dealer, don't trust anyone else with it. It is still in great shape after all this time. I have been driving Toyoto's for at least 40 years wouldn't have any other make of car. More
I chose Earnhardt Toyota, as I am from Canada and own a 2007 Camry Hybrid. I know that there are certain things that are required of this model that may not be required of other types of cars, so was hesi 2007 Camry Hybrid. I know that there are certain things that are required of this model that may not be required of other types of cars, so was hesitant to take my car somewhere else, even if for only an oil change. I drove up to the service bay and was immediately met by a young gentleman who enquired as to why I was there. When I replied that I needed an oil change, he let me know that a service rep would be with me right away. Matt met me and examined my car and explained the cost of the oil change and what all was involved in this service. He also told me how long the job would take and invited me to wait in the lounge. I was most impressed with the amenities in the lounge, and enjoyed a hot chocolate while my car was being serviced. In the alloted time Matt returned with my service papers and pointed out to me that I would probably need new air and cabin filters at my next oil change. He asked the cashier to provide me with a service card and an oil change coupon that would provide me with a free oil change after 3 others. There were no extra "fees" and I even got a complimentary car wash!! I was most impressed with my service and will not hesitate to return when I come back to Mesa next season. I will also recommend Earnhardt service to anyone else who is unsure of where to go with their vehicle. More