Earnhardt Toyota

We really enjoyed working with Nigel while purchasing our Toyota Matrix. Nigel is knowledgeable, honest, friendly and unpretentious. He is definitely not your typical car salesman! Our experience at Earnh Toyota Matrix. Nigel is knowledgeable, honest, friendly and unpretentious. He is definitely not your typical car salesman! Our experience at Earnhardt Toyota was very pleasant and we will tell all of our friends to call Nigel if they are in the market for a Toyota. Thanks so much for the great service! More

Working with Nigel was a very pleasant and informative experience. He was extremely knowledgeable about the prius I purchased and worked hard to get me the best possible deal. I am very pleased with both experience. He was extremely knowledgeable about the prius I purchased and worked hard to get me the best possible deal. I am very pleased with both the car and the service. More

The service at this dealer was outstanding. I knew what kind of car I was looking for and the people there made sure I got exactly what I wanted. The process was not painful at all and the car was washed t kind of car I was looking for and the people there made sure I got exactly what I wanted. The process was not painful at all and the car was washed the next day after purchase because of rain later that evening. The salesman was the one who called me and offered a free wash the day after. Pretty awesome!!! He even can to my house later that day to set up the confusing bluetooth and garage door opener. Sounds like going above and beyond to me. I've already recommended this dealership and salesman to three friends since my experience. More

I am a widow with little to no knowledge of cars. It is critical for me to be able to trust that when I take my Toyota Yaris in for service that it is done as well and as cost effective as possible. I rea critical for me to be able to trust that when I take my Toyota Yaris in for service that it is done as well and as cost effective as possible. I really appreciate the service personnel who take the time to explain to me what needs to be done, when it needs to be done and how expensive it will be. I have used this service center three times and each time have had consistently good service and good pricing. More

Wonderful dealership, everyone that I came into contact with was helpful and friendly. My salesman David was the best car sales man I have ever experienced. He was friendly, down to earth, knowledgeable an with was helpful and friendly. My salesman David was the best car sales man I have ever experienced. He was friendly, down to earth, knowledgeable and not pushy. Wonderful dealership. More

We had the best experience with Ruben and all the support at Earnhardts! They took care of us and were up front and honest with what they could or couldn't do. I'm loving my new mini van and feel very secu at Earnhardts! They took care of us and were up front and honest with what they could or couldn't do. I'm loving my new mini van and feel very secure in my dealings with this dealer! More

Misho was very helpful in finding a car that fit our needs. We test drove a couple a vans. Although we tried one with all the bells and whistles--and loved it--we couldn't afford it. He went out of h needs. We test drove a couple a vans. Although we tried one with all the bells and whistles--and loved it--we couldn't afford it. He went out of his way to find something that would fit our needs. In addition, we have 5 kids--boys. When we did the paperwork, we did not want to be in the dealership with a bunch of boys bouncing off the cars for 2 hours while we were trying to read legally-binding documents. Misho arranged the paperwork beforehand, then came to our house to get the signatures. It was so nice! More

My service adviser has my best interests in mind. He helps me sort out "nice to do" vs. "need to do" so I can keep my vehicle in excellent working condition while budgeting my service expenses. He know helps me sort out "nice to do" vs. "need to do" so I can keep my vehicle in excellent working condition while budgeting my service expenses. He knows that my schedule is typically pretty tight, so he gives me accurate time estimates for service and pick-up and assures my wait times are kept to a minimum. He's friendly, courteous, accepts my calls or calls back in a reasonable time frame. The service crews do what's quoted and in the 11 years I've owned the vehicle, I've only had to take return once following service for an issue that wasn't quite resolved. More

I was greeted upon my arrival for an oil change by Tanner. He quickly took down my odometer reading and told me about how long I would have to wait. After the service was completed (about 45 min Tanner. He quickly took down my odometer reading and told me about how long I would have to wait. After the service was completed (about 45 minutes)he explained to me the things they had done. He also said that there a couple of things that should be done in the near future, but did not need to be done now. I was given a printout explaining Earnhardts's service commitment and that also showed all of the service performed and that should be done in the near term. Taylor then personally escorted me to the cashier. They were also very friendly as was Tanner. I had a wonderful experience at Earnhardt I had been to another dealership in Gilbert earlier that day and other times where an oil change takes 1 to 2 hours regardless of whether an appointment was made or not. Every time I have been there, a person puts a number on my windshield and then I either wait for 15 minutes for the service person that I booked the appointment thru or another service person to show up. Everything seems to be in slow motion and there are lots of people standing around doing nothing. No one seems to be very friendly at this dealership. I told them that at Molle in Kansas City, I pull up right by the computers. They process me in about 5 minutes, and there are bagels and coffee waiting. They are always friendly and greet me by name when I arrive appointment or not. The contrast between service centers in Gilbert and Kansas City was stunning. More

Wonderful new car buying experience. I did extensive research on the car I wanted and the price that I could get it for. Earnhardt matched the best price and delivered the exact car that I wanted. Man research on the car I wanted and the price that I could get it for. Earnhardt matched the best price and delivered the exact car that I wanted. Many other dealers tried to switch options and colors. I worked with Mike Landau. He was excellent. He was thorough, knowledgeable, and responsive. I couldn't have asked for better service. And, I love my new car. More