Earnhardt Mazda
Scottsdale, AZ
160 Reviews of Earnhardt Mazda
A good experience. Had a good experience purchasing a CX5. Car was in stock. Purchase process took about 2 hours. Overall good professional experience. Thank you very m Had a good experience purchasing a CX5. Car was in stock. Purchase process took about 2 hours. Overall good professional experience. Thank you very much. More
Excellent Service Bought a 2010 CX7 from a third party, that I was bringing to another state. Needed a front license plate holder and Ryan Haught told me to come in and Bought a 2010 CX7 from a third party, that I was bringing to another state. Needed a front license plate holder and Ryan Haught told me to come in and he would take a look at the car. He was very friendly and helpful. He not only installed the front licence plate holder, but showed me how to operate several features on the car. Most importantly, he told me about a warranty recall that I was not aware of. No time to have the work done at Earnhardt Mazda because I was leaving in two days, but just had it done at a Mazda dealer in Texas. Ryan saved us more than a thousand dollars. Will definitely consider this dealership, and Ryan in particular, when we're in the market for a new car. More
Very satisfied. I don't look forward to purchasing new cars. I tried to prepare by doing a lot of on-line research. After visiting several Mazda dealers I decided t I don't look forward to purchasing new cars. I tried to prepare by doing a lot of on-line research. After visiting several Mazda dealers I decided to do business with Earnhardt. They found the exact car I wanted (the only one in 3 states). All-in-all it was a painless experience. More
My new car "family" At Earnhardt Mazda Scottsdale, my husband and I had the friendliest, lowest stress car buying experience I think we've ever had. Our sales associate w At Earnhardt Mazda Scottsdale, my husband and I had the friendliest, lowest stress car buying experience I think we've ever had. Our sales associate was Bill Lohmeyer who guided us smoothly through the process. He was very knowledgable about the CX 5 and very helpful in all aspects of the purchase. Each member of the team that we met with was friendly and professional. We told them what we could afford and before we knew it the sale was completed! I would strongly recommend this dealership to friends and family. I appreciated the sincere friendliness of the general manager Bobby Delvecchio (sorry if I spelled that wrong!) and I let him know his team did a wonderful job. We even got to chat with Bobby's boss Larry! It really felt like a big family all working together and supporting each other to provide their customers a pleasant, no pressure, and professional car shopping/buying experience. Sincerely, Robin Cremer Sincerely, Robin More
Great experience family oriented staff Great experience at this dealership. Very family oriented. We felt like the whole staff actually cared about getting us a great car and great deal. Bo Great experience at this dealership. Very family oriented. We felt like the whole staff actually cared about getting us a great car and great deal. Both our saleperson Bill Lohmeyer and the sales manager Bobby D. were so friendly and worked hard to work out a deal that would work for us. The test drive was also very informative and Bill educated us well about the features of the vehicle. More
Bait-and-Switch At Earnhardt Mazda I had the worst car buying experience of my life. Unfortunately I had to purchase my car on a very tight schedule. Their practic At Earnhardt Mazda I had the worst car buying experience of my life. Unfortunately I had to purchase my car on a very tight schedule. Their practiced, smooth pricing presentation caught me off guard and led to an agreement for what they called an “adjusted” price. Late in the evening, in the cramped finance office, with my family breathlessly waiting to jump into the new car, I realized I was the victim of a dishonest sales pitch. The actual selling price on the final sales document was a thousand dollars higher than the price they had discussed with me. It was a “Bait-and-Switch” type tactic where the customer wastes valuable time thinking a favorable sale is about to close only to find the “adjusted” price was just bait. The dealer insisted that a sales price $1000 higher than the price we shook on was perfectly normal operating procedure. The dealership knew I had to close the deal quickly so I was the perfect mark. Realizing I had wasted a day and had no time left to start over, I purchased the car. While no one at the dealership was rude, someone who smiles as they slit your throat cannot be called courteous, friendly, or professional. Earnhardt Mazda cannot be counted as a reputable business and deserves great scorn from the fine community of Scottsdale Arizona. More
Customer now Family Fantastic experience from the initial test drive to my purchase. I stopped in on Sunday to test drive a Mazda 3 and was greeted warmly by Chris as I Fantastic experience from the initial test drive to my purchase. I stopped in on Sunday to test drive a Mazda 3 and was greeted warmly by Chris as I exited my vehicle. I was able to test drive the car and get all my questions answered with no pressure to buy. Decided I was ready to buy on Monday and Chris made certain I was taken care of by Butch since I came in on his day off. I opted for a different model and Butch took me straight away to test drive that vehicle before we sat down to discuss terms. It was a pleasant experience from start to finish and Butch spent time showing me all the features on my new car until I was comfortable driving off the lot. I was in and out in record time and treated with respect, care and consideration by everyone at the dealership. I've popped in a few times since my purchase and have been greeted by the staff there like I'm and old friend! If you're in the market for a genuinely enjoyable car buying experience, go see my friends and Earnhardt Mazda Scottsdale. You won't regret it. More
awesome staff, friendly, honest, no bull We called and by the time we reached the dealership they were ready to assist us. Friendly, no pressure, honest it was an enjoyable experience. Did no We called and by the time we reached the dealership they were ready to assist us. Friendly, no pressure, honest it was an enjoyable experience. Did not get the run around and we dealt with one primary sales person. We did walk out happy with our vehicle More
Gary Johnson was great! I had a wonderful experience at Earhardt Mazda. All of the employees are very friendly. You will definitely NOT experience the normal "car salesman" t I had a wonderful experience at Earhardt Mazda. All of the employees are very friendly. You will definitely NOT experience the normal "car salesman" tactics here. They were to the point and the process was painless. A special thank you to Gary Johnson. If you visit this dealership, definitely ask for him! More
Go see Chris Hanson at Earnhardt Mazda I went to 6 dealerships to buy a new car and the 6th time was the charm. Chris Hanson was the best salesperson by far. His helpfulness and knowledge I went to 6 dealerships to buy a new car and the 6th time was the charm. Chris Hanson was the best salesperson by far. His helpfulness and knowledge of the vehicle made it a pleasant experience. The sales manager, Tim, and finance guy, Matt, were great as well. Earnhardt Mazda was a very positive overall. And, I am extremely happy with my Mazda 6 grand touring. Best car out there for the money! Check it out before you buy. More