Earnhardt Mazda
Scottsdale, AZ
160 Reviews of Earnhardt Mazda
Wonderful customer service I called Bill Loymeyer to schedule a test drive of a CX-9 and left with a brand new CX-9! Bill is a knowledgeable, engaging, and customer focused sal I called Bill Loymeyer to schedule a test drive of a CX-9 and left with a brand new CX-9! Bill is a knowledgeable, engaging, and customer focused salesman with a relaxed no-pressure approach. Josh Zamok's goal was for me to leave satisfied with the car and the financial package - trade, purchase price, financing, warranty. He succeeded. Matt Larussa handled the paperwork with efficiency and humor. I found all of the staff to be genuine and warm with a focus on my experience. I can say this is the best car purchasing experience I have had. More
Fantastic customer service I started my questions about the CX-5 to Ryan. He was quick ro respond and answered all my questions. I then was follwed up by the GM, Frank. I was co I started my questions about the CX-5 to Ryan. He was quick ro respond and answered all my questions. I then was follwed up by the GM, Frank. I was completely taken back with how, Ryan, Butch and Frank took care of both my wife and myself. I have already recommended them to co-workers. I've told them that they couldn't go wrong by going to Earnhart Mazda where your treated like family. More
Easy Purchase Bill Lohmeyer was knowledgeable about the CX5 and worked hard to get the deal we wanted. We were able to do some negotiating thru email and phone so a Bill Lohmeyer was knowledgeable about the CX5 and worked hard to get the deal we wanted. We were able to do some negotiating thru email and phone so a lot of time was saved. I've been involved in 3 car purchases over the past 8 months - this was the best experience. Chris from finance was also expedient in processing our paperwork. I find the Earnhardt franchises to be a cut above the rest when it comes to shopping for a vehicle hassle free More
Amazingly Professional, Fun and Memorable Experience! Butch Shearer responded immediately to my inquiry and offered to show me the car right away! He was very inviting, professional and extremely easy to Butch Shearer responded immediately to my inquiry and offered to show me the car right away! He was very inviting, professional and extremely easy to work with concerning any questions and concerns about the car. He did not waste any time at all and I really appreciated his assertive, yet laid back demeanor. He was able to fully answer all of my questions on the spot, as well as offer additional information about the dealership, maintenance and care, and service provided by the dealership. This was a one-stop shopping experience which was a huge relief after visiting other dealerships which sold similar cars. Lastly, Butch went over additional details of the car to make sure I knew how everything worked and made sure it was detailed and fitted with a new windshield before I drove off. Matt Larussa was the most detailed and personable Finance Manager I've ever worked with. He was extremely proficient, considerate and able to answer all concerns and questions that I had prior to signing the paperwork. He and Butch have a great sense of humor and really work well together-this made the entire process smooth sailing! They really know how to treat customers well, how to laugh on the job and how to put people at ease with out any sneaky sales tactics. I was also introduced to the Service and Parts Manager and Team and they were also extremely helpful! They've reinstilled my confidence in Mazda-a product which I love-especially with the right service team! I have full confidence in this dealership and would recommend them to anyone in the market for a new vehicle. This will be a first stop, one stop, wonderfully easy and pleasant buying experience! I just wish I had found them sooner... Thanks to the entire team and dealership! I don't have one negative comment/feedback for improvement. And, Yes, I am highly critical, picky and won't deny my elevated standards when it comes to something this important. An overall memorable, super positive buying experience. Keep up the amazing job! Earnhardt Mazda-A Trusted Source! Many Thanks! Monique L. More
Great atmosphere Butch was awesome and everyone made us feel welcome! We were skeptical going into a dealership bc our past experiences were awful. This place Totally Butch was awesome and everyone made us feel welcome! We were skeptical going into a dealership bc our past experiences were awful. This place Totally changed our view on car buying! We will be back! Thank you!!! More
Wonderful and easy Butch Shearer is great. We were purchasing a CPO vehicle for my son and had driven up from Tucson .Butch was calm , laid back, incredibly helpful with Butch Shearer is great. We were purchasing a CPO vehicle for my son and had driven up from Tucson .Butch was calm , laid back, incredibly helpful with everything . He made my son feel very comfortable ,went through the vehicle with him making sure he was OK with all the gadgets . Butch found a defect in the dash during the final pass through and arranged for the part to be ordered and available for repair when we would be back in 3 weeks. Couldn't have been any easier and I was very pleased with his attention to my son , as it should have been. I will look first to this dealership , particularly Butch ,for any Mazda purchase in the future . More
AMAZING TEAM over at Earnhardt Mazda {FIVE STARS!!!} My experience with Earnhardt Mazda was the best vehicle buying experience I've ever had. I would like comment on the outstanding service received b My experience with Earnhardt Mazda was the best vehicle buying experience I've ever had. I would like comment on the outstanding service received by Butch Shearer, he was just fantastic. Butch is a straight shooter, who answered all of my questions clearly and was concise, honest and to the point. He is very knowledgeable and you can really tell he cares about his customers. Tim Tracey was also amazing! Tim was concerned about my needs and worked his magic to get me in the price range that I was comfortable with. Signing al of the paper work with Matt Larussa was a breeze. He explained everything clearly, answered all of my questions and was a hoot. From Butch to Tim, to all of the people I dealt with yesterday (Matt & Frank) it was great experience. I didn't feel pressured and they didn't pull any sneaky sales pitches, it was such a relaxed, friendly and easy transaction. I would recommend this team and this dealership 1000%. Do yourself a favor, if you want to buy a car, ask for Butch and Tim - you won't be sorry! Thank you so much. You guys did an extraordinary job and I LOVE my new car. Sean P. More
Best car buying experience yet! This car buying experience was so different. Everyone was so relaxed and so friendly. It was also the quickest car buy I have ever had! This car buying experience was so different. Everyone was so relaxed and so friendly. It was also the quickest car buy I have ever had! More
Helful and informative personnel After looking and test driving 5 SUVs, Mazda CX 5 Grand Touring was our choice. Everyone at Earnhardt, from saleman through finance was friendly, hel After looking and test driving 5 SUVs, Mazda CX 5 Grand Touring was our choice. Everyone at Earnhardt, from saleman through finance was friendly, helpful,, and informative. Bill went out of his way to show us the many features of the vehicle and spent more than adequate time working with us. We could not have asked for a better experience. More
Great car buying experience I went into Earnhardt Mazda with the intention of getting a new car with a lower payment. Bill was very helpful in showing me the Mazda 6 and how eve I went into Earnhardt Mazda with the intention of getting a new car with a lower payment. Bill was very helpful in showing me the Mazda 6 and how everything on the vehicle works. The finance team was also able to work out a great deal and I left very happily with a new Mazda 6. Overall this was a great experience and I would definitely recommend Earnhardt Mazda to everyone. More