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Earnhardt Lexus
Phoenix, AZ
603 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 603 reviews
January 31, 2018
Wonderful Service I took my car in for a complete detail and yearly service. It is always a wonderful experience with my service advisor Rick Johnson. He puts his clien I took my car in for a complete detail and yearly service. It is always a wonderful experience with my service advisor Rick Johnson. He puts his clients first and is always committed to providing the best level of customer service. More
by Jim5737
Employees Worked With
January 23, 2018
Excellent Took my car in to get a full detail and wax. Always a great experience... Andrew always makes sure it is flawless when I pick it up... worth the cost. Took my car in to get a full detail and wax. Always a great experience... Andrew always makes sure it is flawless when I pick it up... worth the cost. More
by ashleyC
Employees Worked With
Andrew Wilson
January 21, 2018
5 Stars for Outstanding Sales and Customer Service! Jan Person is one of the most outstanding sales person I have ever had the pleasure of dealing with. His professional attitude and personable approach Jan Person is one of the most outstanding sales person I have ever had the pleasure of dealing with. His professional attitude and personable approach is without doubt the finest representation of your dealership. He took the extra time to ensure that everything was correct, to include a safety recall, with the vehicle that I bought from Earnhardt Lexus. When I am in the market for another vehicle your dealership with be foremost in my mind. What a great experience! If I could give 6 Stars, I would! Tim Saunders More
by Tim S.
Employees Worked With
January 16, 2018
5 Stars for friendly service Always a wonderful experience with my service advisor Rick Johnson. He puts his clients first and is always committed to providing the best level of c Always a wonderful experience with my service advisor Rick Johnson. He puts his clients first and is always committed to providing the best level of customer service. More
by Alicia G
Employees Worked With
January 16, 2018
Andrew is a great employee! Andrew Wilson is a great employee. He makes you feel welcome, is very helpful and knowledgeable. He takes care of himself (exercising, eating correct Andrew Wilson is a great employee. He makes you feel welcome, is very helpful and knowledgeable. He takes care of himself (exercising, eating correctly, etc) and thus you feel he will take care of you and your car. More
by LRZTFZmhkOYzkl4QaFqBGWTv1XV9OhUHKxuRg5RMlWs=
Employees Worked With
Andrew Wilson
January 13, 2018
Wonderful Had a wonderful experience at the dealership. They took care of everything that I needed done. I wanted to thank Rick for the wonderful service that h Had a wonderful experience at the dealership. They took care of everything that I needed done. I wanted to thank Rick for the wonderful service that he provided. More
by Jim5737
Employees Worked With
December 15, 2017
Customer service is a priority Angel Cazares and Andrew Wilson are all about the customer and their experience! Both have gone above and beyond for buying and service maintenance fo Angel Cazares and Andrew Wilson are all about the customer and their experience! Both have gone above and beyond for buying and service maintenance for my family and me. Highly recommend both gentlemen! More
by MAC
December 02, 2017
Great Customer Service I just wanted to take a moment to thank Josh Harris for the wonderful customer service and care I have received through the years. You have taken car I just wanted to take a moment to thank Josh Harris for the wonderful customer service and care I have received through the years. You have taken care of my every need. I am sorry that I deleted the survey from Lexus. They never sent a 2nd survey. My ES350 is 6 years old and the 3rd Lexus I have bought from this dealership. Thank you again, Josh. Dorothy Gibson More
by DGIBSOn317
Employees Worked With
Josh Harris
November 30, 2017
Bought my car This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. More
by Michele Czopp
November 25, 2017
Great customer service I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was ab I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was able to coordinate another master and spare key. Great customer service! More
by Monique
