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Earnhardt Lexus

Phoenix, AZ

4.9
622 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 622 reviews

December 10, 2024

I always take my Lexus to Earnhardt Lexus for maintenance, oil, changes, etc. Tom , My service writer is always kind, communicative and takes excellent care of me. More

by JBinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Earnhardt Lexus responded

Thanks for your fantastic review! We’re thrilled to hear about your positive experiences with Tom and our service team. Your trust in us for your Lexus maintenance means a lot. We look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 08, 2024

We just bought our third car from Leo. He is always knowledgeable, engaging, patient, and dedicated to providing outstanding customer service. He goes above and beyond for his clients( he More

by salz52
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Leo. His commitment to excellent customer service truly sets him apart. We appreciate your loyalty and look forward to helping you with your future vehicle needs! Enjoy your new car! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 01, 2024

Earnhardt Lexus is a great dealership and they are transparent to the fullest extent, especially when buying a new car can be tedious. More

by Long
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Earnhardt Lexus responded

Thanks for your kind words, Long! We’re thrilled to hear you had a positive experience at Earnhardt Lexus. Transparency is key for us, and we're glad it made your car buying journey easier. Enjoy your new ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 25, 2024

My husband and I purchased a car on 11/21/24. The salesman who helped us was David Bader. The entire experience was so pleasant, it felt like we were catching up with a friend instead of purchasi More

by PDL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Earnhardt Lexus responded

Thank you for sharing your wonderful experience! We're thrilled to hear that David made your car purchase feel like catching up with a friend. Your recommendation means a lot to us. Enjoy your new ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 22, 2024

Always great customer service, all the staff are friendly and they go the extra mile! More

by Dennis Palmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanni Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
Nov 25, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Dennis! We're thrilled to hear that our team made such a positive impact during your visit. We strive to provide exceptional service and appreciate you recognizing our efforts. Looking forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 18, 2024

Great experience shopping for a new car . Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more saf More

by Cytodoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Earnhardt Lexus responded

Thank you for sharing your fantastic experience! We're thrilled to hear Rob provided such knowledgeable and patient service. Congratulations on your new Lexus NX! We appreciate your kind words about our team and look forward to supporting you for many more years to come. Enjoy your ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 15, 2024

Great service with Tom Miller. Communication and explanations are always complete, a pleasure to work with him. More

by janice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Earnhardt Lexus responded

Janice, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Tom. Communication is key for us, and it's great to know he made a lasting impression. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 08, 2024

I have always appreciated meeting with Richard to review the service on my 2010 Lexus ES350. He is friendly, attentive and professional. I give him a lot of credit for his guidance on the service that has More

by Mr. Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Mr. Rivas! We're thrilled to hear that Richard has made such a positive impact on your experience. It's great to know your Lexus is running like new after all those miles. We appreciate your loyalty and support over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 04, 2024

Rob was awesome. We came in to look at another car but someone was already looking at it. Rob went out of his way to find us another vehicle. By the end of the evenin More

by Ehynes146
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Minix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your fantastic experience with Rob! Turning a frustrating situation into a positive one is what we strive for. Enjoy your new Lexus, and thanks for sharing your story! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

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