Rick Johnson

I came for the 70,000 mile service at the Earnhardt Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or accelerating to pass another car. I reported this concern to my service representative and he made a note for the service technician. When the car was ready, the service representative told me that they had found the problem and corrected it (two loose bolts on the exhaust). I also get a loaner car during the servicing, which non-Lexus dealers nearer my home do not provide. This is a quality dealership and I could not be happier with them. More

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David Bader in Sales and Rick Johnson in Service are amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We a amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We are so glad we choose to buy our new car from David; it's our third purchase from Earnhardt Lexus. Rick is our long time Service Advisor who is always honest, a great communicator, knowledgeable and great to work with. More

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Earnhardt Lexus is the best. . very efficient service department.. loaner car etc.. I've purchased 4 cars from this dealership in the past 15 years. They are an awesome team. L . very efficient service department.. loaner car etc.. I've purchased 4 cars from this dealership in the past 15 years. They are an awesome team. Love my Lexus! More

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Lindsey Pierson has taken great care of my cars since I moved to Phoenix. I’ve really never had any mechanical problems because their preventative maintenance is so complete. Their work is always done qu moved to Phoenix. I’ve really never had any mechanical problems because their preventative maintenance is so complete. Their work is always done quickly, and the car comes back looking great. More

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Rick Johnson is top-notch. I think in my family we have a total of eight Lexus everyone goes to Rick and only Rick. We are so grateful we trust him we enjoy him. We will wait f I think in my family we have a total of eight Lexus everyone goes to Rick and only Rick. We are so grateful we trust him we enjoy him. We will wait for him when we will stay loyal Lexus owners because of him. He has never let us down. Oops I just counted 11 Lexus’s in my family! More

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Earnhardt continues to impress and spoil me. The time came for my first service after the service contract expired. Expected to be hit with a huge, over-inflated bill. Didn’t happen. Rick The time came for my first service after the service contract expired. Expected to be hit with a huge, over-inflated bill. Didn’t happen. Rick Johnson is my service guy and even if I had a complaint he would nod and feel my pain, great psychology. I did arrive early, so that helped. I got my nice loaner, drove to the gym. An hour or so later, before my next destination, I got the text that my car was ready. My paperwork was ready (I have to say, Earnhardt does use up a TREMENDOUS amount of paper) my car was nice and clean. I guess I will keep going back for service until it doesn’t make fiscal sense anymore or they get too pushy for me to buy a replacement vehicle. Keep it up, Earnhardt. More

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Rick Johnson has been my service advisor since you all were located South Scottsdale. When I sold my Lexus and bought a Toyota, I still made sure that I could still use him before I bought by RAV4. He i were located South Scottsdale. When I sold my Lexus and bought a Toyota, I still made sure that I could still use him before I bought by RAV4. He is knowledgeable and polite, and a tremendous asset to the Earnhardt family. Keep Up the good work! More

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I have total confidence and trust in Rick - he makes sure my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. More

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Rick is great. He made sure all items were taken care of. I always take my vehicle back to him. Great service! He made sure all items were taken care of. I always take my vehicle back to him. Great service! More

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Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More

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