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Earnhardt Lexus

Phoenix, AZ

5.0
628 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 628 reviews

July 28, 2023

Great experience with the service department! Prompt service and a thorough explanation of any findings related to my vehicle. More

by Shaun B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Earnhardt Lexus responded

Hi Shaun! Thank you for choosing us. Our team works hard to ensure quality service and we're thrilled we delivered. We hope your Lexus is running like new. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 27, 2023

Courteous efficient and kind and smart handled looking up warranty and contacting them even if it was Re covered More

by jlalli_35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Earnhardt Lexus responded

It's our pleasure to deliver quality service, jlalli_35! Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 25, 2023

Rick Johnson is awesome. The service he and the entire service department provides is amazing. More

by Kimalison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Earnhardt Lexus responded

Thank you for choosing us, Kimalison! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 24, 2023

I was helped by Mariah and her supervisor Dan. I found both to be very helpful, knowledgeable, and patient. More important , they understood that we were negotiating an expensive purchase and, did More

by dgonsalves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan ( forgot his last name and lost his card)
Jul 26, 2023 -

Earnhardt Lexus responded

Thank you for sharing your experience. We understand purchasing a vehicle is a big decision and we're proud of our team for making your visit go as seamlessly as possible. Congratulations on your new Lexus & welcome to the family! Enjoy your new ride! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 20, 2023

Ryan was a pleasure to work with. He was friendly, courteous and answered any questions I had. Great experience overall! More

by tomorterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hasse
Jul 21, 2023 -

Earnhardt Lexus responded

Thank you for trusting our team, Tom! We're so happy to hear you enjoyed your service visit with Ryan. We look forward to delivering another 5-star visit soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 19, 2023

I really like the service and attention to detail provided by Armin Botic. He takes the time to listen to my concerns and he follows up with results and guidance! 5-Stars More

by padler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Boltic
Jul 20, 2023 -

Earnhardt Lexus responded

We appreciate you sharing your experience and recommendation. We're so lucky to have Armin on our team and thrilled he delivered an excellent service visit. Thank you for your stars! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 15, 2023

David Bader was extremely helpful and made the process easy and smooth I loved the way they dealed with it More

by Labib Alkhafaji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Earnhardt Lexus responded

We're so proud of David for delivering a seamless visit, Labib! Thank you for your stars & welcome to the family! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Earnhardt Lexus responded

We love to hear your service visit went seamlessly, Jim! Thank you for trusting us with your Lexus, we hope it's running like new! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

The service and attention to detail is outstanding. Every single person we interacted with was top notch More

by Susan Westra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armin 5 stars!
Jul 18, 2023 -

Earnhardt Lexus responded

Thank you for choosing us, Susan! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

June 15, 2023

For various reasons, I do not generally complete satisfaction surveys. That being said, my experience with Earnhardt Lexus was exceptional and for that reason, I have decided to briefly complete thi More

by cgarrison8217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Earnhardt Lexus responded

Thank you for your awesome rating & for being a valued member of the family! We're so happy to hear David delivered a memorable shopping experience, and we look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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