Earnhardt Lexus

Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

Quick & easy transaction. Sales person knowledgeable of new car line just released. Friendly people. “Dining” was short - coffee out & no service on weekends. Sales person knowledgeable of new car line just released. Friendly people. “Dining” was short - coffee out & no service on weekends. More

The Sales Team and Service Team were excellent - Angel, Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit form Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit former Toyota executives let alone traditional customers that proper writing ettiquette be followed as opposed to simply pressing a button with a pdf. Times certainly have changed and I can state emphatically that this is not the Toyota Way. If not for the sales team I would rate this a 2.5 star . By the way Jan is the epittome of what Lexus set out to do at its inception as well as Angel, Tony and Doug. More

Tasteful and elegant showroom where I felt like I was going to be offered a glass of wine at any moment. Calm and comfortable environment with wonderful staff. going to be offered a glass of wine at any moment. Calm and comfortable environment with wonderful staff. More

Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More

Robert Sunseri is simply one of the nicest, most down to earth and honest sales people I have ever met. I had the opportunity to buy my wife’s Lexus from another dealer, but Robert was the reason I came bac earth and honest sales people I have ever met. I had the opportunity to buy my wife’s Lexus from another dealer, but Robert was the reason I came back. Kudos Robert! More

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail. Great service and quality workmanship. More

I live in Phoenix & Tucson, Earnhardt is the only dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelb dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelback is worth my drive, why you ask……Tom Miller. My car is always in perfect condition when I leave my service appointment. The technicians are top notch, customer service & sales department are the best, they treat you like family. Tom always has a loaner available for my use whether it’s 1 or 3 days. Tom is so upbeat & it’s obvious he loves his job. Thank you Earnhardt, you are a well run dealership! More

Rick, the Service Consultant is always respectful, professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process t professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process to make sure the Service provided is excellent. More

I'm fortunate that my car is only 3 years old, and I bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, an bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, and I'm treated respectfully every time. One time, I got a call from my service advisor that they were almost out of loaner cars, and I let him know I was on my way. Since I was only going to drive the loaner to work, I told him it was okay if someone was able to just take me to work. He over delivered, and I was provided a Lyft (or Uber) to/from work. My most recent trip was was flawless, too. Dropping off my car took all of 5-7 minutes, and I was on my car with a loaner. Two hours later, I get a call from Richard that my car is finished. I have nothing but praise for Earnhardt Lexus. S. Flowers Phoenix More