Earnhardt Lexus

Service Service Service No Excuses, No pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is d pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is derived from the overall experience. It starts from when you enter the building how you’re treated and the follow up it also matters who the dealership is associated with For outside vendors. In this case windshield replacement. They use the same vendor with the same quality for a long time. My model Lexus is not made anymore. F models are rare, Trust is Paramount. In my eyes, I am a loyal customer. Five stars five diamonds, no matter what I would give these guys a chance to earn your business they have mine. More

I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he provides outstanding customer assistance/support. Shout out to Doug. Always a pleasure to stop by and say hello to him. Richard (service dept.) is very helpful and willing to go the extra mile. They are a great team! More

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

Always great service. Tom’s been my service writer for over 20 years. Highly recommend. Tom’s been my service writer for over 20 years. Highly recommend. More

Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

We have enjoyed purchasing five new vehicles from Leo. He almost like family. I advise anyone looking to purchase a vehicle to see him. Thanks Leo. He almost like family. I advise anyone looking to purchase a vehicle to see him. Thanks Leo. More

Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

A used electric Fiat at a Lexus dealership? Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with E Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with Erica Minix, test drive with knowledgeable salesman Kay Hookana, paperwork completion with personable transaction coordinator Cleva Ault, and our final interaction with welcoming Mike Herrera in service, nothing but the highest degree of professionalism was exhibited. Having purchased many cars over the years, this really was one of the best dealership experiences we have encountered! Highly recommended! More

Richard was friendly and informative as to the services to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. More

I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s excellence and focus on service. Top notch service and terrific customer service are hard to beat! More