Duval Ford

I bought a Ford Maverick from Susan Moore at Duval Ford. Susan was fantastic, she knew everything about the car and helped me set up all the technology. If you're in the market for a vehicle go to Duval For Susan was fantastic, she knew everything about the car and helped me set up all the technology. If you're in the market for a vehicle go to Duval Ford and ask for Susan. More

Got off to a rough start as being a first time customer there was a bit of confusion as to the reason for my visit. But once that was sorted out the service was excellent. The service rep, I believe was there was a bit of confusion as to the reason for my visit. But once that was sorted out the service was excellent. The service rep, I believe was Michaela, was very knowledgeable and helped me understand the new system that monitors the condition of the engine oil in the Transit engine. Appreciated the insights. More

They don’t print sales contracts anymore and have you read and sign on an iPad but they’ll tell you the iPad doesn’t work so to read and sign the paperwork on your phone so they can sneak in an $800 oil read and sign on an iPad but they’ll tell you the iPad doesn’t work so to read and sign the paperwork on your phone so they can sneak in an $800 oil change they told you was complimentary and then when you bring the vehicle back to be looked at under warranty and they have no idea whats wrong with it so they keep it for months and run out your warranty because they aren’t willing or aren’t able to diagnose the issue and you’re stuck with an inoperable vehicle with a payment and to add insult to injury they won’t stop calling you at 7:30 in the morning enroll you in some membership or try to sell you more service when they couldn’t fix the vehicle in the first place. More

Kathleen at Duval Ford was absolutely wonderful to work with! She made the entire car buying experience easy, welcoming, and stress-free. She went above and beyond by being so kind to our dog—even giving h with! She made the entire car buying experience easy, welcoming, and stress-free. She went above and beyond by being so kind to our dog—even giving him a toy. I highly recommend requesting Kathleen for your next car buying experience. Jordan also helped along the way and was great to work with—friendly, knowledgeable, and supportive during the process. Overall, the team at Duval Ford created a positive, comfortable experience from start to finish. I highly recommend this dealership if you’re looking for great service and people who genuinely care. More

Braydon Harris was very professional and attentive through the entire process. He is truly an asset to the Duval Ford team. I have always been well taken care of at Duval Ford and the with the Servi through the entire process. He is truly an asset to the Duval Ford team. I have always been well taken care of at Duval Ford and the with the Service department. More

Great experience, great team and worked some numbers around to suit my needs. Very satisfied! around to suit my needs. Very satisfied! More

Very fast and friendly service, will definitely bring my truck back again for my service truck back again for my service More

Brian came out and was very professional and polite and explained everything he was doing and why . Great young man and would be happy to have him come back and work on our cars explained everything he was doing and why . Great young man and would be happy to have him come back and work on our cars More

Brandan was courteous and efficient. The dealership is clean and comfortable. I enjoy doing business with Duval Ford. The dealership is clean and comfortable. I enjoy doing business with Duval Ford. More

Kathleen provided an excellent car-buying experience. From the beginning, she was very attentive, patient, and professional, answering all our questions and keeping us informed throughout the entire p From the beginning, she was very attentive, patient, and professional, answering all our questions and keeping us informed throughout the entire process. She made everything clear and smooth, from the paperwork to the delivery of the vehicle. Even after the purchase, she has been very helpful and responsive, which really shows her commitment to customer service. We truly appreciate her support and would definitely recommend Kathleen and Duval Ford to anyone looking for a great car-buying experience. More