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Duval Ford

Jacksonville, FL

4.9
1,938 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,939 Reviews of Duval Ford

February 05, 2026

Will as a pleasure to work with. He kept me informed as the work progressed. More

by andybuist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
Feb 06, 2026 -

Duval Ford responded

Clear communications are key to the Duval Service First promise. Thanks andybuist for the 5 star recognition for Will and the entire Duval Ford service team.

February 05, 2026

Pleased with the vehicle and service thanks for the upgraded truck with good tires and plenty of features More

by GradyThomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr., Joel Studivant, Oscar Dominguez
Feb 06, 2026 -

Duval Ford responded

Thanks GradyThomas for the 5 star recognition for the Duval Ford sales team. Enjoy your truck upgrade.

February 05, 2026

Doing business with Tino, is doing business with family, he always goes above and beyond. Hands down best in the business. More

by Manuel Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 06, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star salute Manuel for Tino and our entire sales team.

February 05, 2026

The sales experience was excellent. Mr. Davis was very helpful and efficient. Management was cordial and appreciative. The dealership was very busy so the finance manager helped process More

by williamroelle089
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Leighton Brown, Maurice Davis
Feb 06, 2026 -

Duval Ford responded

Duval Ford strives every day to provide 100% customer satisfaction. Thanks williamroelle089 for the 5 star recognition for Maurice and the rest of the sales team.

February 05, 2026

Jon and Tim were excellent to work with. The service was very professional and respectful. More

by deanoc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Benfield
Feb 06, 2026 -

Duval Ford responded

Duval Ford thanks you deanoc65 for the 5 star recognition of Jon and Tim's excellent customer service during your recent vehicle purchase.

February 05, 2026

Everyone is fantastic and super helpful. Never had such a great time at a dealership where they treat you like family and not the next sale. More

by purecountry20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
Feb 06, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 stars purecountry20. We make car buying real fair, real fast and real friendly.

February 03, 2026

Friendly fast response, professional, respectful, the customer service was amazing I would recommend to anyone and I will never go anywhere else More

by robertdecker81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Feb 06, 2026 -

Duval Ford responded

Thanks robertdecker81 for putting your trust in the entire team at Duval Ford on Cassat Avenue. Your continued business is appreciated.

February 03, 2026

Was greeted promptly when drove into the service lane. My service advisor was friendly and knowledgeable about the service I needed. They serviced my vehicle in a very timely manner. Highly recommend them More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Feb 06, 2026 -

Duval Ford responded

Clear communications and great time management are key to the Duval Service First promise. Thanks DC for the 5 star recognition for your Duval Ford service team.

January 31, 2026

We came to Duval Ford looking for a larger SUV for our growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge More

by Ziegler.tiffany22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Feb 06, 2026 -

Duval Ford responded

Thank you Ziegler.tiffany22 for the 5 star recommendation and praise for Susan and your Duval Ford - Expedition Max - buying experience.

January 30, 2026

a real friendly guy who knew exactly what my fiance wanted just by looking at her this man knows exactly what hes doing. 10/10 highly recommend. More

by Azrael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 06, 2026 -

Duval Ford responded

Duval Ford is honored to accept your 10/10 for Tino and your recent car buying experience. Thanks Azrael.

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