1616 Cassat Ave
Jacksonville, FL 32210
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Our Technician, John Truman was very courteous, knowledgeable and informative as to what he was doing and what we need in the future. He did an excellent job and will request him for our future service!
Customer service is excellent. They took care of the problem and tested my vehicle for at least a day.
Johnny rhod was very professional and fair when the fix required more than expected originally.
What a great help Duval Ford Mobile Service Department has been to us. I manage a large fleet for a construction company here in Jacksonville Duval Ford has communicated, performed the work, listened to our concerns and delivered. From recalls to oil changes. They have helped us tremendously. If I had one complaint, it would be consistent parts pricing. Apart from that, saving us time with multiple recalls and servicing our fleet in the field has been an enormous help in keeping our fleet safe and road ready.
Will Edge Is the Best Service Writer I Have Ever Had. He Is Outstanding and Very Professional and An Aset to Duval Ford.
The technician did a great job. Explained to me what he had to do he was diligent and didn’t make a mess He was polite and courteous and above all professional
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.