Duncan Ford Lincoln
Blacksburg, VA
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297 Reviews of Duncan Ford Lincoln
Steve Price is a wonder! He listens to everything you say and asks a few questions, then knows exactly what you need. He also knows how to get it! All along the way, you feel as if you are shopping for cars and asks a few questions, then knows exactly what you need. He also knows how to get it! All along the way, you feel as if you are shopping for cars with a friend. He won't overwhelm you with choices or information, but when you ask a question, he knows the answer (no matter how obscure it is). I've bought 3 cars from him over the years, and every time it's the same positive experience. I firmly believe there ARE no other car salesman like him. I hope he stays in his profession for another 40 years, so I can always buy cars from him. More
Steve Price is the consummate professional and an excellent salesperson. He was effective at finding the car we wanted even though it was not available through the Duncan network. Justin Lane worke excellent salesperson. He was effective at finding the car we wanted even though it was not available through the Duncan network. Justin Lane worked with us to find very good financing and Brent Brusseau pledged to to provide the best service possible, a claim he has lived up to. Thus far, my experiences with Duncan have been very good. More
Shawn made the process of purchasing our new Mazda CX 5 enjoyable and hassle free. We recommend Duncan to all our friends thinking of purchasing new cars and tell them to ask for Shawn! Thanks for a great enjoyable and hassle free. We recommend Duncan to all our friends thinking of purchasing new cars and tell them to ask for Shawn! Thanks for a great experience! More
Excellent service. Very caring. Explained everything about the vehicle and how to maintain it. I would certainly buy from this dealership in the future. Thanks about the vehicle and how to maintain it. I would certainly buy from this dealership in the future. Thanks More
I have known Jeff since elementary school and our children went to school together. So I came to Jeff to look for a vehicle to replace my Jeep that got smashed by another driver. If I hadn't of talke children went to school together. So I came to Jeff to look for a vehicle to replace my Jeep that got smashed by another driver. If I hadn't of talked to Jeff it would have been Tim Saville as I went to school with him also. I tend to be loyal to people I know if they have been decent in the past. The dealership means nothing to me as I don't know the owner nor have ever met them. It was a personal relationship with sales personnel. I have had my Escape serviced once and everything was fine and the Service Manager was great and appeared to be serious about his job. I used to work as a mechanic years ago so when he explained an issue I knew he wasn't xx-ing me. That builds respect in my world. Steve More
My husband and I came to Duncan in the late summer as we began our search for a vehicle. We met Shawn Allen and were very straight forward with him that we were not planning on buying immediately. Shawn t began our search for a vehicle. We met Shawn Allen and were very straight forward with him that we were not planning on buying immediately. Shawn told us that he wanted us to have the best experience possible. He showed us multiple cars. We returned several other times (Sometimes with our kids, sometimes alone), and ended up buying a new Mazda 6 much earlier than we had planned to. Shawn was friendly, outgoing, knowledgeable, patient, and wonderful. We would absolutely recommend him to anyone even just looking! More
Gerry McCann was our first contact. We knew him from McCann Motors years ago where we bought a Ford van. Gerry was busy, but took time to introduce us to Jeff McCoy. We love the service and friendliness McCann Motors years ago where we bought a Ford van. Gerry was busy, but took time to introduce us to Jeff McCoy. We love the service and friendliness of the folks at Duncan Ford. We started out "just looking"..you know how that goes! After looking at mileages and taking a few test drives, we decided that a Ford Edge would best suit our preferences. It's got good mileage, and handles like a dream. Jeff McCoy helped us every step of the way and couldn't have been nicer answering all our questions and concerns. In my opinion Gerry McCann and Jeff McCoy are truly super representatives of Duncan Ford. More
We selected this dealer because we were friends with the manager and had purchased from them in the past, before buying our new Ford F-150 Raptor. The sales person we worked with was Ron Ginger. While we m manager and had purchased from them in the past, before buying our new Ford F-150 Raptor. The sales person we worked with was Ron Ginger. While we met a number of people, all of whom were very helpful, Ron Ginger worked with us from the start, and went out of his way to answer every question and to get all the information we wanted. He went with us for a test drive, and took personal interest in our situation as we were evaluating which vehicle to buy. There was never any pressure, and he put us in contact with another Raptor owner who was also very helpful. Ron is extremely customer focused, was exceptionally friendly, and really wanted us to find the right vehicle for our needs. It was a pleasure dealing with him. we love our Raptor and we get asked about the truck whenever we go anywhere. We have had it off road a time or two and have used it on snowstorms. It holds the road like no other vehicle we have owned. In addition to an excellent sales experience, the service department at Duncan is by far the best we have encountered. We are having all our service performed there. The service area is incredibly clean, and the people are friendly and they take all the time needed to understand the problem. Phillip is a great person to work with. More
This has been difficult to submit. I found the dealership outstanding. It is important to me to have a terrific service department. I was very pleased with Jeff as he took time to escort us over to the servi outstanding. It is important to me to have a terrific service department. I was very pleased with Jeff as he took time to escort us over to the service department and introduce us to the team. This was even before we bought the car. It was impressive to meet and talk to some of the people I would be speaking to in the future for servicing the car. They took time to speak and tell me how happy they were to work for the Duncan team. I was surprised to hear how long some of them had been there. ( I think that says a lot about the dealership ) The longer I use the dealership the more happy I am to have them as the people to go to with the car. I love my Lincoln and so pleased with whom I bought it from! Jennifer Reed ( Randy's wife) I am the one who drives and services the car More
Jeff McCoy was very good to deal with,very patient and very good at answering any questions we had .We met him as a salesman,and left as friends.I will go back to see him if I need another vehicle.Thanks very good at answering any questions we had .We met him as a salesman,and left as friends.I will go back to see him if I need another vehicle.Thanks More