Duncan Ford Lincoln

Great service! I purchased a vehicle at the dealership yesterday. The service I encountered from start to finish was nothing short of top notch. A special thanks goe I purchased a vehicle at the dealership yesterday. The service I encountered from start to finish was nothing short of top notch. A special thanks goes out to Jasmyn Herburger, Terrence Monroe and Shawn Allen all of which are top at what they do. If you are looking to purchase a vehicle in the New River Valley this is the place to visit. When I'm looking to buy again in the future you better bet I will be back. Thanks Duncan! More

The service was great,love this dealership. I loved my experience at this dealership.Everyone was super helpful and bent over backwards to get me in the Ford truck of my dreams.I can't say enoug I loved my experience at this dealership.Everyone was super helpful and bent over backwards to get me in the Ford truck of my dreams.I can't say enough good things about them.I have been buying from this dealership since 1989 when I bought a new Bronco that I still own today. More

Hassle-free experience with great customer service. This was the second time I bought a new car from Duncan and dealt with Steve Price. Both times, his courtesy and professionalism exceeded expectations This was the second time I bought a new car from Duncan and dealt with Steve Price. Both times, his courtesy and professionalism exceeded expectations and made for a hassle-free and comfortable car-buying experience. Highly recommended. More

Why I chose Duncan Ford I started buying Ford's in 2000. The one I purchased last week was number 9. Six of those were from Duncan Ford. Their professionalism is what cont I started buying Ford's in 2000. The one I purchased last week was number 9. Six of those were from Duncan Ford. Their professionalism is what continues to draw me back. Garry and Shawn have always treated me as a "member of their family." I have and will continue to recommend Duncan Ford to my friends. More

Best experience at a car dealership - ever. Steve Akers once again proved that he has the customer uppermost in his mind when it comes to service. We knew who to contact when we decided to trad Steve Akers once again proved that he has the customer uppermost in his mind when it comes to service. We knew who to contact when we decided to trade vehicles and were confident from past experience that Steve would help us to find the right vehicles for us. More

A pleasant customer focused experience! The Duncan sales team and staff go the extra mile to ensure that the customer leaves having been part of a thorough and positive sales experience! Don The Duncan sales team and staff go the extra mile to ensure that the customer leaves having been part of a thorough and positive sales experience! Don Dame and Shawn Allen were both professional, courteous and customer driven. I would highly recommend Duncan to anyone! More

Top of the line I really appreciate the professionalism and courtesy Steve Price showed me during the sale of my new truck. He took the time and patience with me, yet I really appreciate the professionalism and courtesy Steve Price showed me during the sale of my new truck. He took the time and patience with me, yet did not "push" me in any way. He was extremely knowledgeable and helpful. I would not hesitate to recommend Duncan or Steve Price to anyone! I am a very satisfied customer! More

I was teriffic! Don Dame is an outstanding sales person. We would work with him anytime to buy a car. Shawn in finance made the whole purchase smooth. He really kn Don Dame is an outstanding sales person. We would work with him anytime to buy a car. Shawn in finance made the whole purchase smooth. He really knows his stuff! More

Excellent Service The sales team was friendly, knowledgeable and responsive. They listened to my preferences and although the vehicle was not on their lot, they found The sales team was friendly, knowledgeable and responsive. They listened to my preferences and although the vehicle was not on their lot, they found a vehicle that I wanted and had it delivered by the next day. By far the most pleasant vehicle buying experience I've had. More

Great all around experience buying my new vehicle The dealership was honest, fair and very easy to do business with. In mid-April they gave me a more than fair trade-in quote for my current vehicle an The dealership was honest, fair and very easy to do business with. In mid-April they gave me a more than fair trade-in quote for my current vehicle and then we placed an order for a new F-150. 10 weeks later, and 2,000 more miles on my trade-in and they honored all previously agreed upon dollar values, they had the financing ready before I arrived and the entire ordeal was fast and simple. I hated buying new vehicles, but Duncan Ford changed my perspective. Ask for Terrence and you will see what I mean. Shawn made the financing part so very quick and easy, plus he was a great guy to talk to while the 'paperwork' was signed. More