Downey Hyundai

Moussa the sales reps was really helpful and professional he is good at what he does. he is good at what he does. More

Don't let them work on ur car . ..they do a poor job , go somewhere else ..they do a poor job , go somewhere else More

Bad customer service. Bad in communicating with customers. When I asked to speak to a manager I was told he was busy and that he was going to call me back. Never did. Bad in communicating with customers. When I asked to speak to a manager I was told he was busy and that he was going to call me back. Never did. More

My experience with the dealership was fairly average. I had scheduled an appointment with the sales rep, so when I arrived, everything went smoothly regarding the vehicle I was interested in and the trad I had scheduled an appointment with the sales rep, so when I arrived, everything went smoothly regarding the vehicle I was interested in and the trade-in I had. However, the next day, I noticed there was a brown overspray covering the entire car, which became apparent upon closer inspection. For a new car, the surface felt unusually rough. Concerned, I visited a nearby Hyundai dealer to get a second opinion, and their mechanic confirmed the presence of overspray. The following day, I contacted Downey Hyundai to speak with the manager. Despite making three attempts, I was told the manager was always in a meeting. I left a message explaining the issue but never received a response. It’s been several days now, and I still haven't heard back. While the salesperson and finance person were great during the sale, it’s been challenging to get any assistance post-purchase. More

Daniel Hernandez was my Service Advisor and he was Awesome! Very helpful, informative, and friendly. My visit was great and my car was ready when promised. Thanks Daniel for such great customer servic Awesome! Very helpful, informative, and friendly. My visit was great and my car was ready when promised. Thanks Daniel for such great customer service!! More

Was very happy when we arrived and the car we purchased was already clean and gassed up, also service was great! was already clean and gassed up, also service was great! More

The dealership was clean and professional whenever I visited for an oil change appointment last saturday visited for an oil change appointment last saturday More

Your reps don’t know how to follow instructions. This is the second time I come asking for a detailed report of all of my previous recalls & they don’t print all of the pages I need. Now I have to m This is the second time I come asking for a detailed report of all of my previous recalls & they don’t print all of the pages I need. Now I have to make another appointment to ask for the same thing for the third time. More

Well I’m so excited because I’ve never brought a brand new car and I’m very happy because you guys helped me with my credit also. I’m really appreciate everything you’ve guys done. Thank you! new car and I’m very happy because you guys helped me with my credit also. I’m really appreciate everything you’ve guys done. Thank you! More

Wonderful people, fantastic experience. Professional, courteous and just uplifting and celebratory about getting a new car. Professional, courteous and just uplifting and celebratory about getting a new car. More