Nima Sanaei

Very quick, and pleasant experience Nima was knowledgeable and able to get me into the car I wanted at the price I was okay with knowledgeable and able to get me into the car I wanted at the price I was okay with More

by VSAMOUHI Verified Customer Verified Customer

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Nima was very patient and showed us all the inventory on a rainy day. We purchased the car purely because of him. He was very professional and very helpful. The dealership has good inventory which is the o a rainy day. We purchased the car purely because of him. He was very professional and very helpful. The dealership has good inventory which is the only good thing. On the other hand there was the floor Manager Hamza who was just the opposite. I would fire this guy if it were up to me. He was very insensitive and made personal insults. He had no idea of the process and the car features. He was not able to answer basic questions on the next steps or the time it would take after we agreed on the price. He was rude and just told us to wiat. We were at the dealership for 7 hours which says a lot about this place. He also made multiple personal insults in front of my family. As an example, He called my trade in car rubbish as it was Red in color. He said no body buys red cars and we were stupid to buy one in an attempt to reduce my trade in value. The funny part was that they had 3 "Red cars" same as mine on display at the dealership at the very same time. He also did not honor the KBB value of my car even though their website said they would pay KBB +1000$. He basically said he did not know what KBB was. He even threatened my wife a 500$ charge if the second key fob was not returned. Overall it was not a great experience at the dealership and I hope the owner Ray Malhotra takes note of such unprofessional behavior and takes appropriate action. More

by Sandip Verified Customer Verified Customer

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Rude, and unprofessional! Sale representative wouldn’t even make small talk, felt as if we were taking up her time, until vehicle was purchased then her face changed completel Sale representative wouldn’t even make small talk, felt as if we were taking up her time, until vehicle was purchased then her face changed completely and was talkative. More

by JJ Verified Customer Verified Customer

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Good Dealership with a lot of inventory. Nima who was the Sales person was very patient and showed us all the inventory on a rainy day. We purchased the car purely because of this guy. He w Nima who was the Sales person was very patient and showed us all the inventory on a rainy day. We purchased the car purely because of this guy. He was very professional and very helpful. On the other hand there was the floor Manager Hamza who was just the opposite. I would fire this guy if it were up to me. He was very insensitive made personal insults and spoke a lot of nonsense. He was useless as he had no idea of the process and the cars. He was just shooting his mouth off with stupid things. As an example, He called my trade in car rubbish as it was Red in color. He said no body buys red cars and I was stupid to buy one in an attempt to reduce my trade in value. The funny part was that they had 3 red cars on display at the dealership at the same time. He did not honor the KBB value of my car even though their website said they would pay KBB +1000$. I hope the owner Ray Malhotra takes note of such unprofessional behavior and takes appropriate action. More

by Sandip Verified Customer Verified Customer

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The car purchase went quite well. We set up a time to see the used 2024 Genesis GV80, we test drove it, we identified 2 issues (minor damage) which we added to the Due Bill (and which We set up a time to see the used 2024 Genesis GV80, we test drove it, we identified 2 issues (minor damage) which we added to the Due Bill (and which will get repaired some point over the coming weeks), and we bought the car. All good. The Finance side of the experience was not as good. We verbally agreed to an extended warranty that included 80,000 incremental miles, but the contract that was presented to me, which I unwittingly signed, was for 80,000 total miles. 4 weeks later, I'm still trying to resolve that issue. More

by jkahn98119 Verified Customer Verified Customer

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They was very nice and kind , worked fast and got me approved for a nice car :) approved for a nice car :) More

by ashleyallen0229 Verified Customer Verified Customer

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My 3rd time getting a car at Hyundai Downey Thank you to Nima Sanae for the great service for making me feel at home left with a new 2025 Hyundai sonata to Nima Sanae for the great service for making me feel at home left with a new 2025 Hyundai sonata More

by nancyrubio2121 Verified Customer Verified Customer

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No pressure. Polite. Both the salesperson and the finance department were very knowledgeable and helpful Polite. Both the salesperson and the finance department were very knowledgeable and helpful More

by Geotv56 Verified Customer Verified Customer

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A very nice dealership. They took care of us with curtesy and moved in a professional and fast paced They took care of us with curtesy and moved in a professional and fast paced More

by qqqlebronhhhh Verified Customer Verified Customer

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Nima and Ben were both amazing to work with, they gave us a great deal and super attentive through the process. I loved how quick, easy and reasonable they were to work with! a great deal and super attentive through the process. I loved how quick, easy and reasonable they were to work with! More

by dannykuo126 Verified Customer Verified Customer

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